Reviews
Salon Reviews
Bath & Wells Beauty and Hair salons
Stopped bothering too much with my hair over the numerous lockdowns. So pleased I went back to Frontline today. Lovely haircut from Sophie. All the staff are so courteous and friendly. Will, again, become my regular Hair Salon!
I’ve visited the salon around 5 times now for electrolysis and every time has been a good experience. My beautician is lovely and friendly, she makes me feel comfortable and at ease. My appointments are always on time, the salon is clean and welcoming. Treatments are reasonably priced. I’d definitely recommend.
I had such a luxurious & pampering experience today. My therapist Lauren & stylist Amie are delightful. I’m so pleased with both my brows & my hair & I left the salon feeling truly relaxed & rejuvenated. The customer service is first class making you feel very special. I highly recommend spending some me-time in this salon.
I so much enjoyed this treat, it’s been so long due to Covid, of course, but I was warmly and safely received and treated. Thank you.
Amazing service as always. Thank you Gemma xx
Ben always gives me a great haircut and has good advice on what to try and how short to go without any pressure. I trust him with my hair completely.
Fab salon, great service and stylist’s. Also have had some very good advice for hair care.
Really appreciate the welcome when I arrive and the advice given and offered. Just right for a pleasant relaxing break!
I really like frontline studios, the staff is friendly and professional and make me feel very comfortable I definitely recommend 🙂 thank you
I am Transgender MtoF and came for a wig fitting . The quality of the service from Amie was superb, she’s wonderful she goes out of her way to make sure I am comfortable and relaxed especially as my visit was the first on my own as my female self ( I was very nervous). She also helped my get set up with IPL treatment which I had been considering before but didn’t really know where to go. I love Frontlinestyle so to be able to go to Bath is excellent for me as I get to go shopping in the city as well 🙂 something I need to do in order just to be out and about as me and no longer be afraid. Just everything about Frontlinestyle is perfection for me and just the right caring environment to be in for me being Transgender . Thankyou so much xxxx
Faye was amazing. An excellent introduction to this lovely place. Having just moved to Wells, it was a treat from my daughter! I shall be booking lots in!!!
I have been a customer of Frontline Wells for a few years now and would thoroughly recommend it. The whole experience is fantastic. The stylists are knowledgeable and always offer advice. I feel at ease and the salon is bright and open plan. Great service from a great team.
From the very first phone call (Amber) to the final appointment with Amie, which ended in me buying a fabulous wig, everyone was pleasant, helpful, and knowledgeable. Delighted with FrontlineStyle – I will be back!
Great professional service. Treated with respect by everyone. Thanks for the haircut Gemma. I thought I didn’t need one. You proved me wrong! Thank you.
Lucy was a great help giving advice on my hair and colourants to me today.
Amber always is so cheery and friendly and always does an amazing job with my hair. The hair wash and massage is so relaxing.
Very friendly & professional. Would highly recommend. Really enjoyable even with covid restrictions.
Peaceful, lovely experience. Haircut is great and the coffee is a bonus! Thankyou.
Lovely massage and lovely practitioner.
it was a delight to return to Frontlinestyle after many months of lockdown. The same care and attention from Vanessa, as well as the professional treatment received was a joy to experience, as always.
Felt a bit nervous as it was first cut since the first lockdown but the team were excellent and it was clear they were fully Covid compliant.
Very professional experience, as usual. First time visiting post-lockdown, and I felt safe and comfortable. Highly recommend.
Brilliant, thankyou so much. Lucy did my hair, she is fantastic, lovely place will always go there for my hair.
I have been a customer/client for over two years now and have always been very pleased with how I have been looked after in an efficient and professional way. Thank you for providing important service.
Alex is an absolute professional. I cannot fault his work. It’s a warm and friendly environment even with masks!
A wonderful, relaxing experience as always. A friendly and professional team and a fabulous haircut. Highly recommended.
Thankyou to Neil for a caring professional approach to my hair cut.
I was absolutely delighted with what Lucy managed to do with my hair. She had some good advice and pretty well did exactly what I was hoping for. I would definitely like to return to Frontline (and Lucy) when I next need a hair cut. Thank you.
A lovely environment and the new decor is fab,very calming.All the staff are so pleasant and accommodating. Would highly recommend this salon.
Good to feel normal-wonderful experience
Every visit to Frontline Wells is a unique experience. The staff are wonderful, Emma is a legend, and the service is excellent. I’m so happy and don’t think I could find a more personal, professional and friendlier team of people to take care of me. It’s always a great pleasure coming to Frontline Wells. See you again soon!
My first visit since lockdown lifted & it didn’t disappoint. The salon was calm, super-clean & lots of Covid-safe protocols were in place. I felt very safe & really well looked after. The customer service from Lauren, Amie & Olivia was superb. I felt very pampered & came away with great hair & brows.
Very efficient and friendly staff.
Excellent service as always – felt safe and well looked after. So pleased to get my hair cut thank you Gemma. Thank you for my gift
Always love the experience coming to Frontline Style. You are always made to feel very well looked after and everyone is very professional. I would really recommend if what you are after is wanting to feel as though you are being completely treated. Very happy. Thank you Lauren!
Lucy was very patient with Elsie and did a super job at cutting Elsie’s hair. Thank you.
A fantastically welcoming salon and staff are superb.
Lovely welcome and service as always.
A very pleasant experience and good outcome. Thank you Jenny
Really superb:
Lovely to be back after lockdown!
Good to be back. Warm welcome, friendly atmosphere, a real treat!
Great advice and service as usual, my hair is just as I wanted it and products used keep it in great condition.
Alex and the staff are always welcoming and professional. During the Covid, they are very careful to make us all feel safe.
Wonderful experience. Excellent haircut. Thoroughly enjoyable all-round experience, as it always is.
A great salon with lovely, friendly staff who are also really good at their jobs. Highly recommended!
Sophie cuts and colours my hair, she knows my hair very well! She is thoughtful, polite and very professional.
I am delighted with my cut today thank you Ben. 🤗
Very relaxed and friendly salon, always seen at my appointment time and not kept waiting. Alex is very professional and helpful with advice on what I want.
So good to be back at Frontline after lockdown. Obviously couldn’t wait to have my hair professionally done but added pleasure to have such nice friendly and professional people looking after you. Extremely comfortable surroundings with offer of refreshments always there if you are early for your appointment or very occasionally stylist is slightly running late. I would recommend Frontline to people if they needed good professional hair care. I have been a customer for many years.
Had a lovely time. Was made to feel very welcome and at ease. Will definitively be coming back
Stunning colour! Thank you, Ali
I always go to Frontline for my waxing with Emily. It’s quick, thorough, and as pain free as I’ve ever experienced. She’s also absolutely lovely and makes you feel really comfortable. She’s also completely unshockable so I can ask her anything, and she gives great advice about aftercare etc. It is on the expensive side, even with the student discount, but it’s well worth it when I can afford it.
A great salon. Friendly, helpful and, most importantly, outstandingly good at their job. Highly recommended.
As always an amazing experience. Nicole is fantastic.
The salon has successfully maintained the highest standard of customer service during Covid. I was made to feel very welcome as always & enjoyed some very relaxing me-time whilst feeling 100% safe. Olivia & Amie made me look & feel great; I was thrilled with my my cut, colour & blow dry!
Amazing service.
I place a lot of importance on first impressions. First time visiting FrontlineStyle Wells today for a patch test. It’s a lovely, clean salon. All the staff are so warm, friendly, polite, professional. A really pleasant experience and can’t wait to become a long-time customer. Well done all!
Emily was excellent as always. She is very thorough, precise and kind. I am always left with the opinion that she is kind, engaging and friendly without ever dropping her professional demeanour. A real credit to the salon.
Nice salon, relaxing ambience. Really pleased with my haircut by Neil.
Delighted with how my hair looks. Thanks so much for fitting me in before lockdown!
t’s always a pleasure to visit Frontline at Wells and especially to have Gemma as my stylist. She is very welcoming and professional and offers excellent advice.
Nicole is just the best! Thanks
Always enjoying coming to Frontline lovely relaxed atmosphere. The stylists are very knowledgeable and listen when I describe how I would like my hair to look always pleased with the colouring as well.
I managed to get an appointment just before the new lockdown and I couldn’t be happier with the whole experience. I haven’t been at the hairdresser for almost a year and Ben was amazing with suggesting the new colour and the cut, as I was so indecisive. He was quick and precise and it came out much better than I expected. Everyone else is also saying that my hair looks great and that the colour and the shape lifts me up. Thank you for a great and safe experience.
Faultless service with outstanding customer care. Thank you
An excellent professional service with kind and polite staff. Thank you.
Customer service always excellent, Neil is a brilliant stylist.
It is always a pleasure to visit Frontline. Excellent service, helpful staff and lovely products to buy.
Ali (@ Wells) has done it again a fabulous cut and finish. It looks fantastic and I feel good. Thank you so much Ali.
The staff are always friendly and helpful. They are especially careful in these difficult times; I feel very safe in this environment. They really do always go the extra mile when it comes to customer service! Thank you to all the front of house staff and especially to Vanessa. Excellent service as always from the whole team.
I have never felt happier about my hair Sophie is amazing I wouldn’t want to go anywhere else. Couldn’t recommend her enough.
Nicole at Frontline Style in Bath gave me the most amazing massage. Just the right level of pressure. The room was dimly lit to add to the relaxation. I would definitely recommend this.
As usual a super hair cut this time from Alex, last time Amy. This salon employs the most charming and professional staff in all areas and I cannot recommend them highly enough. Our whole family have our hair cut here.
Very professional and skilled beautician … the best mani pedis I have enjoyed in many years
Always a pleasure to visit Frontline whether it be for hair or beauty treatments. Lovely, welcoming staff and comfortable clean surroundings. Would highly recommend!
Always feel safe and secure. Special thanks to Alex and Amie for continued care and professionalism.
Very relaxing even during these challenging times -thank you.
My treatment I had on my nails was first class as usual.
A great professional team and my treatment experience was excellent as always. The current Covid restrictions are being handled very well and I’ve felt 100% safe at all times.
The way the salon manages social distancing and looking after clients in these difficult times is great; it offers a safe place to go for treatments and hairdressing. Particularly important is the sense of care and attention. Having been a regular customer for sometime I feel whenever I go I am welcomed and meeting friends.
Really friendly staff and I love my new style.
I’ve been a customer of Frontline Style for years and I’ve always been very happy with the service, which is friendly and professional.
Lovely experience at Frontline today, very relaxing and friendly. Gemma gave me lots of useful advice and styled my hair perfectly. Very happy customer 🙂
Professional & polite therapists
Really friendly staff and did a good job, Not my first wax here and will be back!
Emily does the best job at Hollywood waxing, I’ve been to so many salons across Bath and Wiltshire and they all seem to leave patches of hair or miss spots. Emily is fantastic, she gets every bit, makes you feel calm and relaxed, always checking everything is okay, and the hygiene is above any salon I’ve been to before. Went to another local salon during COVID as I couldn’t get to Bath, and I will never make that mistake again! Booked straight back with Emily as soon as I could get to Bath!
First salon visit post the lock down. Felt very comfortable and appreciated the precautions taken by the staff.
Amazing treatment. Felt extremely comfortable. Will be going back for another treatment.
Over the moon with my new colour. Alex’s advice was so helpful and now my boring grey hair is super shiny silver with subtle lilac highlights on the underneath layers. It’s Fab!
Feeling so much better than when I arrived ( and look better too!) Thanks Neil!
Went to Frontlinestyle yesterday for a cut & blow dry. Excellent experience. They were very well organised in terms of keeping everyone safe, but made me feel very welcome too. Great hair cut from Alex. Thank you. I shall be booking again soon.
Excellent!
Always have a great experience with Frontline Style. The staff are always really friendly and professional and nothing is too much trouble. Love the quirky building too, it makes it all feel so much more personal. I have to mention Lauren who on every occasion has made the whole experience so enjoyable, no matter what treatment I am having – even waxing isn’t dreaded!! I would really recommend to anyone who wants a very professional yet personal treatment experience and to come away feeling pampered (good Covid precautions too).
Alex is always so welcoming, kind and professional.
It is always a pleasure to visit Frontline.
As always a very pleasant experience. Everything as I would have hoped and very pleased with results. Thank you.
Very friendly professional service!
Going to Frontline in Wells is not just about having your hair done. It is a thoroughly relaxing and uplifting experience which de-stresses and rejuvenates so that you can return refreshed to the outside world. And – as for my hair – always superbly coloured, cut and styled by a highly skilled and experienced professional, who knows exactly what my hair needs and what style suits me best. Going to my hairdresser is a real treat, and I look forward to it immensely.
First visit after lockdown. Much thought has gone into making the environment safe whilst still making the client feel comfortable and the experience enjoyable. Thank you to Sophie and her colleagues.