Salon Reviews

Bath & Wells Beauty and Hair salons

Chris
16th December 2020
★★★★★

Had a lovely time. Was made to feel very welcome and at ease. Will definitively be coming back

Jane
16th December 2020
★★★★★

Stunning colour! Thank you, Ali

Helen
15th December 2020
★★★★★

I always go to Frontline for my waxing with Emily. It’s quick, thorough, and as pain free as I’ve ever experienced. She’s also absolutely lovely and makes you feel really comfortable. She’s also completely unshockable so I can ask her anything, and she gives great advice about aftercare etc. It is on the expensive side, even with the student discount, but it’s well worth it when I can afford it.

Anonymous
14th December 2020
★★★★★

A great salon. Friendly, helpful and, most importantly, outstandingly good at their job. Highly recommended.

Nicole
09th December 2020
★★★★★

As always an amazing experience. Nicole is fantastic.

Carole
09th December 2020
★★★★★

The salon has successfully maintained the highest standard of customer service during Covid. I was made to feel very welcome as always & enjoyed some very relaxing me-time whilst feeling 100% safe. Olivia & Amie made me look & feel great; I was thrilled with my my cut, colour & blow dry!

Tom
08th December 2020
★★★★★

Amazing service.

Sara
07th December 2020
★★★★★

I place a lot of importance on first impressions. First time visiting FrontlineStyle Wells today for a patch test. It’s a lovely, clean salon. All the staff are so warm, friendly, polite, professional. A really pleasant experience and can’t wait to become a long-time customer. Well done all!

Allyn
05th December 2020
★★★★★

Emily was excellent as always. She is very thorough, precise and kind. I am always left with the opinion that she is kind, engaging and friendly without ever dropping her professional demeanour. A real credit to the salon.

Jo
03rd December 2020
★★★★★

Nice salon, relaxing ambience. Really pleased with my haircut by Neil.

Anne
02nd December 2020
★★★★★

t’s always a pleasure to visit Frontline at Wells and especially to have Gemma as my stylist. She is very welcoming and professional and offers excellent advice.

Marilyn
02nd December 2020
★★★★★

Delighted with how my hair looks. Thanks so much for fitting me in before lockdown!

Fiamma
01st December 2020
★★★★★

Nicole is just the best! Thanks

Nina
04th November 2020
★★★★★

I managed to get an appointment just before the new lockdown and I couldn’t be happier with the whole experience. I haven’t been at the hairdresser for almost a year and Ben was amazing with suggesting the new colour and the cut, as I was so indecisive. He was quick and precise and it came out much better than I expected. Everyone else is also saying that my hair looks great and that the colour and the shape lifts me up. Thank you for a great and safe experience.

Susan
04th November 2020
★★★★★

Always enjoying coming to Frontline lovely relaxed atmosphere. The stylists are very knowledgeable and listen when I describe how I would like my hair to look always pleased with the colouring as well.

Ann
04th November 2020
★★★★★

Faultless service with outstanding customer care. Thank you

Francine
03rd November 2020
★★★★★

An excellent professional service with kind and polite staff. Thank you.

Anonymous
02nd November 2020
★★★★★

Ali (@ Wells) has done it again a fabulous cut and finish. It looks fantastic and I feel good. Thank you so much Ali.

Harriet
02nd November 2020
★★★★★

It is always a pleasure to visit Frontline. Excellent service, helpful staff and lovely products to buy.

Netta
02nd November 2020
★★★★★

Customer service always excellent, Neil is a brilliant stylist.

Donna
29th October 2020
★★★★★

The staff are always friendly and helpful. They are especially careful in these difficult times; I feel very safe in this environment. They really do always go the extra mile when it comes to customer service! Thank you to all the front of house staff and especially to Vanessa. Excellent service as always from the whole team.

Holly
26th October 2020
★★★★★

I have never felt happier about my hair Sophie is amazing I wouldn’t want to go anywhere else. Couldn’t recommend her enough.

Zoe
24th October 2020
★★★★★

Always a pleasure to visit Frontline whether it be for hair or beauty treatments. Lovely, welcoming staff and comfortable clean surroundings. Would highly recommend!

Sarah
24th October 2020
★★★★★

As usual a super hair cut this time from Alex, last time Amy. This salon employs the most charming and professional staff in all areas and I cannot recommend them highly enough. Our whole family have our hair cut here.

Cathy
24th October 2020
★★★★★

Nicole at Frontline Style in Bath gave me the most amazing massage. Just the right level of pressure. The room was dimly lit to add to the relaxation. I would definitely recommend this.

24th October 2020
★★★★★

Very professional and skilled beautician … the best mani pedis I have enjoyed in many years

Chris H
21st October 2020
★★★★★

Always feel safe and secure. Special thanks to Alex and Amie for continued care and professionalism.

Beverly
16th October 2020
★★★★★

My treatment I had on my nails was first class as usual.

Anna
16th October 2020
★★★★★

Very relaxing even during these challenging times -thank you.

Fiona
15th October 2020
★★★★★

A great professional team and my treatment experience was excellent as always. The current Covid restrictions are being handled very well and I’ve felt 100% safe at all times.

Vicki
14th October 2020
★★★★★

The way the salon manages social distancing and looking after clients in these difficult times is great; it offers a safe place to go for treatments and hairdressing. Particularly important is the sense of care and attention. Having been a regular customer for sometime I feel whenever I go I am welcomed and meeting friends.

Jessica
07th October 2020
★★★★★

Really friendly staff and I love my new style.

Anonymous
24th September 2020
★★★★★

I’ve been a customer of Frontline Style for years and I’ve always been very happy with the service, which is friendly and professional.

Veronika
23rd September 2020
★★★★★

Lovely experience at Frontline today, very relaxing and friendly. Gemma gave me lots of useful advice and styled my hair perfectly. Very happy customer 🙂

Anonymous
19th September 2020
★★★★★

Professional & polite therapists

Anonymous
16th September 2020
★★★★★

Really friendly staff and did a good job, Not my first wax here and will be back!

Denise
10th September 2020
★★★★★

Emily does the best job at Hollywood waxing, I’ve been to so many salons across Bath and Wiltshire and they all seem to leave patches of hair or miss spots. Emily is fantastic, she gets every bit, makes you feel calm and relaxed, always checking everything is okay, and the hygiene is above any salon I’ve been to before. Went to another local salon during COVID as I couldn’t get to Bath, and I will never make that mistake again! Booked straight back with Emily as soon as I could get to Bath!

Anonymous
29th August 2020
★★★★★

First salon visit post the lock down. Felt very comfortable and appreciated the precautions taken by the staff.

Anonymous
28th August 2020
★★★★★

Amazing treatment. Felt extremely comfortable. Will be going back for another treatment.

Sandra
27th August 2020
★★★★★

Over the moon with my new colour. Alex’s advice was so helpful and now my boring grey hair is super shiny silver with subtle lilac highlights on the underneath layers. It’s Fab!

Caroline
22nd August 2020
★★★★★

Feeling so much better than when I arrived ( and look better too!) Thanks Neil!

Valerie
21st August 2020
★★★★★

Went to Frontlinestyle yesterday for a cut & blow dry. Excellent experience. They were very well organised in terms of keeping everyone safe, but made me feel very welcome too. Great hair cut from Alex. Thank you. I shall be booking again soon.

Holly
20th August 2020
★★★★★

Excellent!

Nicky
12th August 2020
★★★★★

Always have a great experience with Frontline Style. The staff are always really friendly and professional and nothing is too much trouble. Love the quirky building too, it makes it all feel so much more personal. I have to mention Lauren who on every occasion has made the whole experience so enjoyable, no matter what treatment I am having – even waxing isn’t dreaded!! I would really recommend to anyone who wants a very professional yet personal treatment experience and to come away feeling pampered (good Covid precautions too).

Jane
08th August 2020
★★★★★

It is always a pleasure to visit Frontline.

Emily
08th August 2020
★★★★★

Alex is always so welcoming, kind and professional.

Jenny
06th August 2020
★★★★★

As always a very pleasant experience. Everything as I would have hoped and very pleased with results. Thank you.

Vanessa
06th August 2020
★★★★★

Very friendly professional service!

Jean
03rd August 2020
★★★★★

Going to Frontline in Wells is not just about having your hair done. It is a thoroughly relaxing and uplifting experience which de-stresses and rejuvenates so that you can return refreshed to the outside world. And – as for my hair – always superbly coloured, cut and styled by a highly skilled and experienced professional, who knows exactly what my hair needs and what style suits me best. Going to my hairdresser is a real treat, and I look forward to it immensely.

Margery
01st August 2020
★★★★★

This was my first visit, the whole experience was done safely during this time. I felt I had a very professional service and will be making this my regular Beauty Salon. I would like to express my thank to the lovely young girl who did my treatment, she really was fantastic. Highly Reccomend.

Anonymous
01st August 2020
★★★★★

First visit after lockdown. Much thought has gone into making the environment safe whilst still making the client feel comfortable and the experience enjoyable. Thank you to Sophie and her colleagues.

Annette
01st August 2020
★★★★★

Lauren beautiful & professional as always!

Anonymous
29th July 2020
★★★★★

Excellent, felt very safe within the environment. Haircut great as usual. Thank you.

Anne
28th July 2020
★★★★★

It was lovely to see Gemma again. Everything was professionally handled with sanitiser to hand. Great haircut.

Cheryl Anne
28th July 2020
★★★★★

Relaxing and well looked after.

Faye
25th July 2020
★★★★★

I felt very comfortable that the salon was covid secure. I was pleased to be able to see my current colours used in my foils and change them to allow my hair to be lighter and brighter. I am very pleased with my new hair colour and cut. Thank you Frontlinestyle!

Shauna
24th July 2020
★★★★★

Alex did a lovely job with my hair!

Winifred Joan
24th July 2020
★★★★★

Always a happy experience, wonderful you can now open, keep safe.

Jill
23rd July 2020
★★★★★

Everyone at Frontline Wells is amazing and very friendly. Gemma has, as always cut and coloured my hair to perfection. I always come away feeling brilliant and very happy.

Laura
22nd July 2020
★★★★★

Everyone at Frontline Style is helpful, friendly and professional, I’ve always experienced this. Alex is a great stylist, my hair style lasts for a long time (lockdown has shown that too!), he listens, wants you to be happy but is easy going and relaxed.

Julia
21st July 2020
★★★★★

I’ve had many pedicures over the years and today’s pedi was definitely one of the best. A lovely foot massage using Clarins products…. my favourite!

Sue
21st July 2020
★★★★★

My favourite place to have treatments. Always excellent service, very professional and friendly staff

Anonymous
21st July 2020
★★★★★

Nicole was fantastic and very welcoming. 2nd visit here but it will definitely become my regular place

G
20th July 2020
★★★★★

Lovely gentle atmosphere – felt cared for. Very professional. Wonderful cut and colour.

Anonymous
19th July 2020
★★★★★

Ali made my first hairdressing experience in this COVID-19 era relaxing. ( I was apprehensive) but she explained everything to me . I have been coming to Frontline Style for many years it’s always welcoming relaxing but at the same time very professional. Thankyou Ali and all Frontline staff for all you are doing at this time . 😷

Ann
15th July 2020
★★★★★

Totally satisfied in every respect. Every attention was given to customer safety and comfort. The quality of service could not be better and after such a lengthy period of ‘do it yourself’ styling the end result was brilliant. Thank you very much indeed.

Anonymous
15th July 2020
★★★★★

Excellent arrangements for Covid precautions. Well done.

Beverly
15th July 2020
★★★★★

Was really excited today to get my nails painted and as usual they were amazing really pleased with them.

Kiera
11th July 2020
★★★★★

Alex is the best hair stylist I’ve ever had! Fantastic measures in place post lockdown. I felt safe and very happy with my haircut and colour.

Laura
10th July 2020
★★★★★

Always receive a very friendly and professional service.

Carole
10th July 2020
★★★★★

n exemplary service as always. I was delighted with my hair & the whole experience. The salon is working to the highest standards with regards to Covid 19 safety whilst still offering fantastic customer service. I highly recommend the salon.

Chris H
10th July 2020
★★★★★

In these difficult circumstances we are grateful to Alex and Amie for looking after us all.

Francine
09th July 2020
★★★★★

A very pleasant experience, everything made me feel safe and secure.

Natasha
08th July 2020
★★★★★

I am very happy with my haircut today . Alex worked hard to restyle my hair. It is naturally curly and had become become quite unruly after four Months in lockdown ! I feel a new person. Thank you to Alex.

David
08th July 2020
★★★★★

Wonderful all round visit to frontine Wells today after 14 week lock down break. I feel human again. My haircut was brilliant but even more brillant was the service from everyone in the salon. Made very easy to navigate the temporay changes during the covid-19 emergency. Made it so I still enjoyed my visit as much as ever. Will be great when fully back to normal though. Huge thumbs up to everyone involved.😀👍

Marilyn
07th July 2020
★★★★★

Really pleased with cut and style.

Tracy Ruth
07th July 2020
★★★★★

Many thanks to the manager and team for delivering a Covid secure environment. I had every confidence in all precautions taken to make the environment as safe as possible for both staff and clients. As always I had a great cut and the new colour on my hair was a great success. Thank you.

Valerie
05th July 2020
★★★★★

Lucy, my stylist was lovely and styled my hair perfectly, I am really happy with it and will keep returning.

Sarah
04th July 2020
★★★★★

As usual Amie and the team offered an exemplary professional service, fully prepared for the challenges of Covid distancing and sanitation requirements. Marvellous hair cut as I would expect from this top notch establishment.

Anona Banks
04th July 2020
★★★★★

I have had the opportunity to have the same stylist for many years. I am very happy with the results of the styling, especially when I choose a style very different to the previous. The personal attention and the time given is very good

Sue C
04th July 2020
★★★★★

I have been coming to FrontlineStyle in Bath for more than 10 years, and mostly to Alex, who is a superb hairdresser…as nice a person as he is a consummate professional. I am more than happy to recommend him and all the other lovely people at FrontlineStyle to friends and family.

Allyn
21st February 2020
★★★★★

Emily is bringing a real improvement to the quality of my nails and is an asset to Frontlinestyle.

Marjorie Ann
20th February 2020
★★★★★

I always enjoy going to the Wells Frontlinestyle salon.The staff are friendly, welcoming and professional. The visit is expensive, but I am always pleased with my hairstyle.

Suzannah
18th February 2020
★★★★★

As always I was over the moon with the colouring of my hair. Ali is amazing and knows just what I like and want.

Ruth
15th February 2020
★★★★★

I thoroughly enjoyed the whole experience.

Staesha
12th February 2020
★★★★★

Enjoyed my experience at Frontline Style. Everybody was friendly and welcoming. The person who took care of me was very nice and easy to talk to throughout my visit. I would definitely return again.

Ann
10th February 2020
★★★★★

The perfect experience in every way!

Anonymous
10th February 2020
★★★★★

Alex was an excellent stylist. Professional with sound advice, he carefully listened to what I was looking for in a hair cut and was pleasant and friendly.

Fiamma
04th February 2020
★★★★★

Always amazing , thanks x

Claire
01st February 2020
★★★★★

Fabulous service as always.

A C C
31st January 2020
★★★★★

All the staff are super helpful and polite.

Saffron
29th January 2020
★★★★★

Best salon I’ve been to. Really nice atmosphere and all the staff are very lovely.

Teresa
27th January 2020
★★★★★

Excellent attention to my wife’s re-styling. Clear explanation what could be done and how this would affect the final looks.

George
24th January 2020
★★★★★

George my son is autistic and loves his treatments . George is always welcomed and made to feel very special by all the staff . He is treated with the greatest respect.the staff are always friendly and interested in his day .

Roger Charles
11th January 2020
★★★★★

Always good lovely people nice atmosphere professional care

Elizabeth
08th January 2020
★★★★★

I have always had a very good experience at Frontlinestyle in Bath. I would thoroughly recommend it.

Jane
06th January 2020
★★★★★

Nicole gave an excellent back massage, was totally professional and approachable. I shall come again!

Jessica
02nd January 2020
★★★★★

Clean and relaxing atmosphere, good range of services and professional friendly therapists. Highly recommended

Bonnie
21st December 2019
★★★★★

Always happy with how Alex cuts and colours my hair!

Rebecca Louise
21st December 2019
★★★★★

First time to this salon. More than impressed with my first haircut will definitely be back