Salon Reviews

Bath & Wells Beauty and Hair salons

Elizabeth
04th May 2017
★★★★★

I am fairly new to Frontline. I was recommended the salon by my daughter. I love going there everyone is so friendly & my stylist is fab!!

Donna
27th April 2017
★★★★★

Fabulous as always!

Scottish Suze
27th April 2017
★★★★★

A very good cut + styling. Thank you.

Marie
21st April 2017
★★★★★

This is my 6th electrolysis appointment with Harriet working on my upper lip and chin and I’m really pleased with the difference already. Harriet is friendly and professional and I felt relaxed with her from the first visit.

Carole
10th April 2017
★★★★★

Bridie is the perfect hairdresser! She listens carefully to the customers thoughts and ideas and gives a sensitive and realistic response. She respects the customers wishes and I have always left the salon with a great cut and colouring. I am continually being complimented by friends about my hair. I feel this is a real accolade to Bridie as I have fine and wavy hair that many previous hairdressers have despaired over.

Jane
07th April 2017
★★★★★

Will now make a regular massage part of a new regime to relax and recuperate following a fabulous massage at Frontline. Couldn’t quite believe how I literally felt a weight had been lifted off my shoulders! Love having my haircut by Amber. I leave the Salon looking (I think!), years younger!

Diana
04th April 2017
★★★★★

Great treatments from Lauren. All fabulous – will definitely return.

Hettie
04th April 2017
★★★★★

I really like my haircut as they were all very friendly and chatted to me and offered me a snack. They gave me tips on how to look after my hair. I would definitely like to go there again!

Kiera
01st April 2017
★★★★★

Alex does my hair perfectly every time! I wouldn’t trust anyone else with my hair.

Jekaterina
25th March 2017
★★★★★

I have used FrontlineStyle (Bath) in the past and i will return and return again. Everyone is really nice, friendly and professional and the atmosphere is really nice as well. I came in with the friend last time and she was really impressed with the salon as well. On this visit i came in with my mum for an early mothers day treat and we both really enjoyed it. Keep up good work girls and i see you very soon again 🙂

Heather
24th March 2017
★★★★★

Really personal and caring service, thanks so much to Alex for getting my hair exactly as I wanted it! Definitely recommend the salon.

Carole
24th March 2017
★★★★★

Such a 1st class pampering experience every time I visit the salon. Fantastic staff who always go the extra mile for everyone. Highly recommended.

Isabel
23rd March 2017
★★★★★

Gemma was very engaging, she took the time to talk through with me what I was looking for, my hair type and made suggestions and offered her own advice during the consultation throughout my visit. I was made to feel welcome, and have rebooked for a colour appointment in a few weeks time.

Lorraine
23rd March 2017
★★★★★

Thoroughly enjoyed my visit to your Salon. I can’t rate the facial I received and your Beautician, Paula, highly enough. Made to feel so welcome on arrival, treatment tailored specifically for my needs and left feeling amazing afterwards. Truly an uplifting experience. Looking forward to repeat visits. Thank you again.

Anonymous
21st March 2017
★★★★★

The Clarins hot stone and honey massage is wonderful and Harriet carries out the treatment with true professionalism. She is always very pleasant and helpful and a credit to Frontlinestyle.

Janet
18th March 2017
★★★★★

I have never had a bad experience at Wells Frontline Salon. My stylist today was Jemma, she did a fabulous job of colouring my hair and giving me advice. I can’t stop looking at my hair, it looks so lovely. Thanks

Gillian
17th March 2017
★★★★★

My normal stylist was unfortunately away from work through illness. The Salon contacted me in good time to ask if I wished to re-book or keep the appointment with another stylist. I advised that I wished to keep the appointment, knowing from my past experience with this salon that another of their stylists would still provide a really good cut and finish for me. My confidence was well placed. My hair was cut in a slightly different fashion, but I was delighted with the finished result and exited the salon feeling 10 years younger.

Jane
16th March 2017
★★★★★

Always feels like a treat to get a cut and colour with Bridie xx

Nicky
13th March 2017
★★★★★

Thank you Ali for a great haircut!

Catherine
09th March 2017
★★★★★

Fantastic to find Paula working here! No one I’ve had waxes as well as she does:)

Adel
27th February 2017
★★★★★

Thankyou very much Amber for looking after both of us today, and we are both pleased with our new cuts.

Stephen
23rd February 2017
★★★★★

Great at every level. Happy to recommend.

Yvonne
13th February 2017
★★★★★

Service 100 % better than trying to fill this form in. The area where I ad my nails done still looked and felt like a corridor. Wouldn’t be difficult to improve it.

Ali
09th February 2017
★★★★★

Susan – great cut and finish thank you.

Tracey
09th February 2017
★★★★★

Environment, professionalism and friendliness of all staff and quality of service continues to be exceptional. Thank you

Su
02nd February 2017
★★★★★

The colour and cut i had with Amber was great. My 2 yr old received an excellent and patient cut by Gemma.

Ginny
01st February 2017
★★★★★

A very pleasant experience with absolutely brilliant advice, treated very courteously and with a friendly manner. An excellent salon!

Christine
01st February 2017
★★★★★

Using Frontline for many years and have always had excellent service. Staff very friendly and treat you as an individual and make you feel welcome.

Jessica
31st January 2017
★★★★★

It’s always such a treat to come to Frontline Style in Wells! Fantastic colouring, cutting, washing – it’s the business. Thank you very much!

Stacey
28th January 2017
★★★★★

I love going to Frontlinestyle for my haircuts etc Amy and her staff are all amazing 🙂

Nicola
28th January 2017
★★★★★

Excellent friendly and professional. Lovely atmosphere and squeezed us in at last minute!

Leslie
27th January 2017
★★★★★

Friendly, professional member of the staff ensured my appointment was a good experience. Good conversation makes the appointment a better and more relaxed experience. I would recommend!

Anonymous
27th January 2017
★★★★★

As always Harriet was amazing, a wonderfully relaxing facial, good advice for products, I never feel pressured to purchase items and they’re always happy to send you away with samples so you can be sure your getting whats perfect for my skin. Thankyou..

Andrew
26th January 2017
★★★★★

Fran is great, professional but very friendly. Highly recommended.

Holly
12th January 2017
★★★★★

I’ve been going to Frontlinestyle for a while now and I’ve got to say the service is excellent, everyone is so friendly, the genuinely seem like they care and always remember me which is nice.

I haven’t had one bad experience there which I think is hard to find. I always recommend friends, work colleagues, anyone and everyone to go. I always go for a wax and I’m never disappointed.

I’ve booked friends in for massages and they always come out with a smile and seem really relaxed and happy. I never write reviews but I thought I’d make an exception for Frontlinestyle, purely because I keep going back and they deserve the recognition.

Vivienne
09th January 2017
★★★★★

Enjoyed my gel manicure. Have received many compliments. Thanks Paula!

Rande
31st December 2016
★★★★★

Paula was lovely.

Penny
30th December 2016
★★★★★

Very pleased with my hair cut stylist was very helpful and very pleasant and cheerful very satisfied.

Andrea
29th December 2016
★★★★★

A big Thank YOU! to everyone at the salon- left looking and feeling wonderful. Such a treat – wish we lived locally! Would highly recommend.

Julia
23rd December 2016
★★★★★

Perfect nails as always, thanks Harriet!

Anonymous
22nd December 2016
★★★★★

I had a great experience. Ellie cut my hair and offered very good advice. She was a lovely girl with a bubbly personality. The one thing that could improve is that there could be some music playing in the background. While I was waiting it seemed too quiet and I could hear everyone else’s conversations.

Elise
20th December 2016
★★★★★

Really lovely and friendly staff that made me feel very comfortable and pampered! Came out with lovely looking locks!

Anonymous
17th December 2016
★★★★★

Discrete, professional, yet friendly and welcoming. Will be back!

Lizzie
15th December 2016
★★★★★

I think some people would find the cost of your services high. This is, for me a higher cost than I have experienced before outside London. Nevertheless, I have an excellent stylist in Gemma and am prepared to accept the cost.

Anonymous
05th December 2016
★★★★★

My nails look great, thank you!

Linda
30th November 2016
★★★★★

Although my usual stylist was away and the substitute was ill my appointment was accommodated without any fuss. The stylist spent a long time discussing options for my hair and my thoughts about a new style were discussed constructively. I was very pleased with the outcome.

Sophie
25th November 2016
★★★★★

Susan always makes me (and my hair) look and feel amazing!

Karen
19th November 2016
★★★★★

I am waiting to see what it looks like once I have washed it as I can’t see many blonde highlights at the moment but Amber assured me they would show through after washing so we will see

Elaine
17th November 2016
★★★★★

Always made feel welcome and looked after. Would highly recommend.

Nick
10th November 2016
★★★★★

Excellent service from all the staff I have interacted with.

Lizzie
10th November 2016
★★★★★

I have been visiting Frontline for over six years, always happy with my cut and the service. I have recommended Frontline to a number of friends who are now regular customers.

Jane
09th November 2016
★★★★★

Well done Vanessa as always!

Pamela
04th November 2016
★★★★★

Always made welcome by polite and helpful staff. The surroundings are comfortable and tasteful. I would recommend this salon without hesitation.

Chrissie
03rd November 2016
★★★★★

A thoroughly enjoyable visit to Frontline, Wells. Friendly welcome, excellent service and a super cut and finish. Excellent as always thanks Susan.

Anonymous
01st November 2016
★★★★★

Chloe washed my hair and gave me a lovely and very relaxing head massage. All the staff were friendly and welcoming as ever. Amy always does magic with my tricky hair.

Nicky
31st October 2016
★★★★★

Amber was brilliant, friendly and knowledgable.

Eleanor
28th October 2016
★★★★★

Everyone was very friendly and made the experience really enjoyable!

Tracey
27th October 2016
★★★★★

Frontline is a real find. Not only am I totally happy with my hair every time I visit, but the blow dry finish is the best I have ever had. I would feel extremely confident in booking in for a blow dry and finish prior to any special event, in between my regular visits for colour and cut – a first! Thank you.

Frances
26th October 2016
★★★★★

Lauren is lovely and great at what she does!

Madisen
19th October 2016
★★★★★

FLS is the perfect mix of professional and very welcoming. The salon is beautiful and the staff is sweet and attentive. I went to get my brows done and I was seated in spa like room, asked about how I like my brows to look, and treated to a near-painless and quick waxing exactly how I wanted them. I would absolutely go again and recommend everyone I know.

Linda
12th October 2016
★★★★★

Always a lovely experience from start to finish.

Katharine
08th October 2016
★★★★★

First visit. Great welcome, thorough consultation, fab hair cut. Thank you

Vivienne
01st October 2016
★★★★★

I had almost given up hope with my skin as it has been sensitive due to hormonal changes and I’ve tried so many different products only to find my skin won’t tolerate them. After a consultation Harriet at Frontline suggested Katherine Daniels products and I have never looked back. My skin has stabilised and I do not get the red patches and flakiness I used to. I’m now having regular facials. Harriet is a brilliant therapist and I feel so lucky to have found something that suits me together with a wonderful relaxing facial. Thanks so much.

Julie
29th September 2016
★★★★★

Terrific service, professional and friendly staff. Left feeling wonderful because Ellie had done such a brilliant job. Highly recommended.

Jessica
23rd September 2016
★★★★★

Amber had done a lot of planning for my session in working out which colours would be best for the effect I was looking for, and she’s done a really amazing job. I was sure that it was going to take at least a couple of visits to achieve the colour change that I was hoping for, but she managed it all in one and I’m extremely pleased with it. I’ve never had a bad experience at FrontLine, so while I’m not surprised at the wonderful work that Amber did, I’m really thrilled!! Thank you very much.

Anonymous
20th September 2016
★★★★★

Always helpful and accommodating when I need to change appointments. Jessica is great and Frontline is a firm appointment in my diary.

Sarah
09th September 2016
★★★★★

My first treatment and was made to feel very relaxed. The therapist was very professional and proficient. I would definitely recommend coming to Frontline to a friend.

Leslie
06th September 2016
★★★★★

Lovely salon and friendly and very professional staff.

Anonymous
25th August 2016
★★★★★

Amazing, as always!

Chris
04th August 2016
★★★★★

Always lovely 😊

Carole
29th July 2016
★★★★★

A five star salon with exemplary customer service. I always look forward to visiting this salon & they never disappoint. Such well-trained & professional staff providing a relaxed environment & great value for money. Highly recommended – it’s a real gem!

Cecil
28th July 2016
★★★★★

Haircut was perfect, just the way I like it!

Lillie
23rd July 2016
★★★★★

Very friendly, I felt confident about the treatment I was having as clear explanation was given in a comforting and very caring way. Everyone was very friendly. Overall a great experience.

Denise
22nd July 2016
★★★★★

I love coming to Frontline for my beauty treatments and hairdressing. The atmosphere is warm and friendly and welcoming and nothing is too much trouble. I have been assisted by 3 different hairdressers over the year at different levels of experience and all have cut my hair in the style I prefer and I trust them entirely (it is hard when you first move hairdressers). The beauty therapist is the best person I have had for my treatments, and I really enjoy my visits.

Stephanie
20th July 2016
★★★★★

As always, a thoroughly enjoyable visit to Frontline, Wells. Friendly welcome, excellent service and a super cut and finish courtesy of Senior Stylist, Susan. I love this salon and can highly recommend it!

June
19th July 2016
★★★★★

Excellent as always!!

Anonymous
11th July 2016
★★★★★

Everyone helpful, a good personal service, I will certainly return and also recommend it to others.

Laura
09th July 2016
★★★★★

Ellie is wonderful! Excellent customer service and cut.

Emma
03rd July 2016
★★★★★

This is by far the best salon in Bath. The staff are friendly and professional, the salon is lovely and I always leave feeling amazing!

Anonymous
29th June 2016
★★★★★

Amy is a kind and sensitive stylist. I have various ‘hair problems’ and she is very knowledgeable about hair – in fact, quite an expert! Having said that she is also adventurous, and very good with colour too, including offering stylish alternatives when the occasion calls. A cut above!

Nina
23rd June 2016
★★★★★

Amazing treatment, thanks Fran!

Kumkum
23rd June 2016
★★★★★

A very pleasant afternoon and excellent service and care.

Bridget
23rd June 2016
★★★★★

As well as her skillbase Sue’s lovely

Cathy
18th June 2016
★★★★★

Very friendly staff who made us feel welcome and cared for. My daughter and I went for a pedicure and manicure on the day she finished her GCSEs – ready for the prom. Our nails looked amazing and we came out calm and relaxed. Thank you.

Hannah
18th June 2016
★★★★★

Fran always delivers friendly and professional treatments. I wouldn’t go anywhere else!

Rebecca
13th June 2016
★★★★★

I’ve never had a bad experience at Frontline Bath. I never feel the need to select a certain member of staff as all those I have ever had have been great. Today I had Fran for an eyebrow thread and am very happy with the result-I have difficult brows to shape as they are flat and spike up in places so it is not easy for me to be happy with the result at all!

Naomi
11th June 2016
★★★★★

Lovely relaxing pedicure prior to giving birth – Lauren was fantastic and adapted her approach to suit my limited mobility as I’m heavily pregnant. Thank you Lauren.

Clare
10th June 2016
★★★★★

More than just a haircut! The staff at Frontline Wells are genuinely warm and friendly which creates a consistently relaxed and welcoming atmosphere. They always go the extra mile to accommodate appointment bookings/changes, have lovely coffee, fruit teas and cold drinks and you always leave with a great haircut too! Would highly recommend.

Kelly
10th June 2016
★★★★★

This has got to be the friendliest salon in the south west. From the moment you walk through the door you are treated like a VIP. My stylist is Gemma, she’s fantastic! Professional, knowledgable and cuts and colours my hair to an extremely high standard. I would highly recommend Frontline style to anyone.

Rosie
09th June 2016
★★★★★

I had a fantastic experience with my hair cut, the only issue that I have is that it was very hot in the salon as there was no air conditioning, just a small fan. Everything else was brilliant though, love my hair cut and had a lovely chat with my hairdresser, really enjoyed the experience.

Tina
01st June 2016
★★★★★

Really enjoyed my hot stone massage with Lauren. Going back in 3 weeks for a facial. Lovely place to relax.

Donna
28th May 2016
★★★★★

I have been visiting the Wells salon, every 5 weeks for the past 2.5+ years and have always been extremely satisfied with the service I receive from Gemma, she is very professional and always goes that extra mile to ensure that this difficult customer is completely happy. Well done Gemma and thank you for your continued patience

Kimberly
26th May 2016
★★★★★

I’ve been to Frontline Style so many times over the past few years and always absolutely love it! Everyone is so friendly and lovely, especially Ellie who always does the most amazing job with my hair! Have recommended to so many friends who all love the salon as well.

Anonymous
26th May 2016
★★★★★

Very pleased with colour and cut with Gemma today.

Emma
19th May 2016
★★★★★

I love coming for treatments & hair cuts at Frontline. I always am made to feel like a VIP whether I’m in for a trim or a full on treatment. Ellie looks after me wonderfully & has heard the history of recent dramas in my life – it’s always great to off load even if I’m unable to find my off switch at times!! The advice I receive is highly professional whilst ensuring that it is exactly to my needs. I was even rung to be reminded to rebook as Ellie knows my diary is manic at times. I wouldn’t hesitate to recommend Frontline style for their customer service and the way you feel on leaving – relaxed, pampered and as though you’ve just spent the last hour or so with great friends.

Helen
14th May 2016
★★★★★

The whole team were really friendly and the atmosphere was very relaxing. I felt that Gemma listened to what I wanted from my haircut and gave me advice that was friendly and professional, I was delighted with my whole experience and love my new hair.

Anonymous
13th May 2016
★★★★★

Stylist was excellent, very personable. Will be back.

Julia
12th May 2016
★★★★★

Harriet always makes me feel really pampered and does a great job with my nails. Thank you.

Kate
09th May 2016
★★★★★

Will be recommending to family and friends. Very professional friendly service ! Hope to see you again soon!

Natalia
05th May 2016
★★★★★

I was very happy with spray tan, it was quick plus staff were lovely.