~ Reviews ~
Salon Reviews
Bath & Wells Beauty and Hair salons
Love the overall attitude of all of the staff I’ve seen x x
A very relaxing appointment as always. I felt totally comfortable in the very experienced hands of Vanessa, knowing I can always walk out feeling happy. As someone with very long hair who isn’t always terribly good at keeping up with regular appointments, it’s a real rarity to be able to sit in the hot seat without worrying that you’re going to regret your cut and have to live unhappily with the outcome until it has grown out. I can totally trust Vanessa to find the balance between what is right for my hair and whatever unrealistic requests I have gone in with verses my lifestyle.
Fabulous treatments of all variety. Professional and friendly staff out front and inside the treatment rooms.
Staff are always polite, patient and very professional in their approach at all times.
I have been having my hair cut by Amber for a long time and think she gives amazing advise and a great hairdresser.
Another great massage from Louise, thank you
You feel special from the moment you walk through the door of the salon. The staff remember your name and you are treated like a VIP
I have had my hair done by a few of the stylists, but I normally have Amber who just seems to get me and I feel relaxed and confident knowing she can interpret my feeble attempts to tell her what I want.
Excellent service, been going to Frontline for 30 years.
Thank you Emily for a lovely manicure and pedicure!
Everyone at Frontline is welcoming and friendly. Nothing is ever too much trouble. Amber has been cutting and colouring my hair for at least two years now and I continue to return as I trust her. She is always vibrant and enthusiastic and is very confident with her knowledge, which I think is important. As usual, she took a lot of time and care at my last appointment, turning me from a greying brunette to a more youthful ash blond. My husband is still in shock I but I love my new image!
Always welcoming, always helpful. An easy and relaxed atmosphere where staff seem to be happy to be there.
The service & quality of treatments is of a consistently high standard at FLS, Bath. Fran is an excellent manager & therapist. I always receive a warm welcome right from the moment I arrive & all the staff are courteous & helpful.
Very good cut, colour and style by Gemma . I’m just beginning to find it rather expensive as my appointment is every 5/6 weeks. My choice as the roots start showing.
Extremely friendly staff and a fabulous service every time I come here.
The staff are exceptionally helpful and courteous. The massage and hair styling were of the highest quality.
Your system of dots is hard to use – I wanted to give professional advice 10! The atmosphere is friendly, stylists are prompt, coffee excellent. I look forward to being with you
High quality of service, professional expertise and knowledge with a manner to encourage a client to enjoy the experience of coming to the salon on a regular basis.
Had my eyebrows threaded and Jessica who done them was very lovely and professional my eyebrows look amazing I will be coming back.
Frontlinestyle is consistently good. Everyone is professional, friendly and the treatments are relaxing and varied. I have bought vouchers and recommended them to many people. A great salon.
Always a pleasure to have treatments here. Lauren is really superb.
I have been going Frontlinestyle for many years and I absolutely love it. I always feel as though I am visiting friends rather than attending an appointment.
I’ve just had the most relaxing me-time in the salon today. Perfect eyebrow shape from Lauren & a heavenly Indian head massage from Louise (who combined her sports massage skills with Indian head massage techniques…Amazing!) And finally, I had my hair cut & coloured my Amie. My hair looks fantastic & I left the salon feeling like a million dollars. I would highly recommend this beautiful salon & it’s super-talented team where they all go the extra mile every time I visit.
Excellent service. Friendly and professional service given and good atmosphere.
The best hairdressers in this area!!! Ali is truly superb and always makes me feel amazing 😉
All the staff are lovely and the greetings from the Receptionist, to the Apprentice to the Stylist were all warm and welcoming. I have a daughter who is funny about having her hair touched and she left the salon with a big smile on her face! Would definitely recommend.
Gemma is brilliant. She always cuts my hair beautifully and knows me well enough to know exactly what will suit me.
Very nice experience.Thank you for such excellent service – will be back !
Lovely relaxing massage, thank you.
I have been a client for many years and so enjoy being pampered in such a lovely atmosphere and always knowing my hair is always cut and finished superbly. To conclude, I would not go anywhere else.
Always great.
I am always looked after extremely well by all the staff.
Was a little nervous when I arrived as been with the same stylist for over 10 years. Amber was lovely made me feel very relaxed and came away with an easy to keep style.
A great experience, one that is relaxing, refreshing and a treat. I love going and having my hair attended to by my own personal hairdresser!
As always, a thoroughly lovely experience at Frontlinestyle in Bath. My massage was totally relaxing, calming and eased much of the tension in my back. Thank you so much!
I’ve been returning to Frontlinestyle, Wells, for many years. It’s my very favourite salon.
Great experience. Always made to feel comfortable and relaxed. Excellent cut and colour by Alex. Highly recommended.
Excellent experience!!! I came away very relaxed!
Very pleasant and efficient. Haircut and colour is a transformation.
Amazing massage . Pressure was perfect and so relaxing. Always a lovely experience every time I visit.
I am always made to feel like a valued customer.
I am always made to feel like a valued customer.
I was impressed by the service at Frontlinestyle. Aime was very patient and understanding as well as being very skilful in assisting me with my choice of a wig. she knew exactly what was required and I am very pleased with my purchase.
I always see Gemma. I enjoy having my hair cut by her and feel absolutely confident in how she does it. So for me, it’s a very positive experience I must have been coming to see her for quite a long time now.
Probably the best massage I’ve ever had. Young lady named Sophia. Will only be using her from now on. Really professional and really helped my back. 10 out of 10
Wonderful salon which I have frequented for nearly 30 years ! So relaxing and such polite service. No nasty loud music. just a lovely experience.: Excellent hairdresser today ! Neil. So experienced and professional
I always leave the salon feeling very happy with my hair.
Excellent staff who make you feel valued and very welcome. The massage and hair cut & style were amazing.
I was fortunate enough to get in before Christmas, my husband and I were in Bath for 2 days from Canada and I wanted my hair done . I had wanted low lights and highlights but unfortunately I didn’t have enough days to do the 48 hr skin test . All that was possible was to do the blonde. I was disappointed that was all that could be done however was completely satisfied with the results. I will be returning in April I hope and I will stay for 3 days . I will book well in advance and make sure I can get the skin test and then have the full colour and highlights done at that time. I will be back.
I have been twice now to frontline and both times it has been a thoroughly enjoyable/luxurious experience .
Christmas Eve, lovely cut & finish, coffee with festive shortbread biscuit yum 😋 felt pampered and looked after😀🎄
Fantastic!!
Lovely first visit. I feel nicely pampered and learned a bit too!
A wonderful Christmassy welcome – thank you for the mulled wine – and the usual excellent care and service. Once again Ali knew exactly what I needed for my Christmas hair do! Happy Christmas to you all.
Always very helpful and friendly when getting my daughters haircut. The staff make a little girl feel very special.
Wonderful service, as always.
Lauren’s the best! She actually makes waxing enjoyable. Professinal, pain free (almost) and super speedy!
This is one of the most friendly and happy salons that I have ever used. It is always a pleasure to go there.
Perfect as always.
Lovely staff, lovely atmosphere. I’ve already booked my next appointment!
Value for money is a lower score because for many people the high prices are prohibitive. I feel I should be spending less on my hair, but value the high standards and service.
A lovely experience here again today. All the staff are always wonderfully friendly and make everyone feel welcome. A high level of expertise and efficiency also adds to the visit.
I have been visiting the Frontline salon ever since I moved to Bath 9 years ago. My preferred stylist is Alex and he unfailingly treats me with warmth and courtesy, listening to my ideas about my hair and giving excellent advice. He gives the most amazing scalp massage too! Thank you Alex and Frontline for your great service.
I have found a super hair dresser who is attentive and understands how my hair falls. I have had nothing but compliments on the colouring , which is very subtle and compliments rather than covers my grey, and the cut. Many have told me that my hair has never looked so good. Thanks Amy.
Amazing service. I went in for advice after a disastrous haircut and colour in another salon. After a consultation an appointment was booked an hour later and my colour and cut were completely rectified with outstanding results. The service was calm and I felt throughout that I was being looked after. I do not live in the area but am already planning a long weekend in Bath in the spring so I can get my hair cut again.
Frontline in Wells is the best place in Wells.I love to go there and always feel better when I leave. Thank you frontline. I hope I have filled in the grid correctly!
Always great service.
I go to Lauren regularly for waxing, she is the best!
Excellent salon with a good range of services. The staff are always friendly & professional. My favourite salon 😊
Meg is amazing and looked after me! So pleased with my hair. Really professional, understanding,friendly and took time to give me a fabulous haircut! Excellent.
I was slightly worried changing stylist after 7 years but I’m happy with the outcome. Great colour cut and finish, very happy.
It is always a delight to attend the Frontline Salon and I look forward to it.
Really friendly.
Really friendly.
Amie has a great insight into what her customers like and what will suit them, considering hair colour, quality, texture and length. Good client care.
Always difficult when the person who has been advising, cutting and styling hair for so long leaves the salon. However, I was really pleased with my cut and colour today. A perfect start with Neil – thank you.
Meg was fantastic totally got what I wanted.
Friendly, efficient service. Alex is a first class stylist and colourist, I would highly recommend him.
I have been going to Frontline Style for almost a year now for my lash extensions, which are done by the fabulous Jessica, and recommend them highly. Jessica is highly skilled at what she does and I always leave a 45-minute lash infill appointment feeling relaxed, and with a fresh set of beautiful lashes on. For the value for money and quality, I would not go anywhere else!
Excellent salon and warm, friendly and professional staff. Treatments are always excellent. One small thing it lacks is a loo on the top floor!
Brilliant experience, lovely salon. Made to feel very comfortable and all staff were great.
Yet again the most amazing haircut by Ali!!!! She has never failed to impress me with her skill, patience and excellent service. I totally trust her expert judgement in what would look good for me and would go as far as saying that I could be blindfolded and I would trust that I would look amazing when the blindfold was taken off. A good hairdresser is every woman’s dream and I’ve found my dream hairdresser!! Not just an amazing hairdresser and beautiful person but also the epitome of professionalism and discreetness. Wow, Wow, Wow in every sense, I cannot wait for my next appointment.
Very professional. Good surroundings. Lovely therapists Hannah and Lauren.
You will see from the scores that I highly rate Frontline. My only reservation is that I have very short hair and this could be reflected in the price . Some salons have a loyalty bonus scheme. EG. One in six cuts free. I think this sort of thing would be popular.
Lovely day out to come to Wells Market and THEN to have the treat of coming to Frontline for a hair appointment. A lovely clean hairdressers with wonderful attentive staff, nothing is too much trouble. A time for relaxation in a lovely ladies world (well mostly!) I love the drinks menu and the magazines provided and of course my wonderful hairdresser.
Changing my hairdresser after over 20 years was managed with the greatest of professionalism. I really appreciated your attention and left feeling very satisfied indeed with the quality of both stylists
Nice relaxing experience! Have visited quite a few times and always enjoy coming to be pampered.
As always, I left my appointment at Frontline Style in Wells a very satisfied customer. All the staff at Frontline are so friendly and helpful, and the standard of treatments and quality of advice provided are second to none. I regularly have the GELeration manicure, GELeration pedicure, beautiful eye package (which incorporates an eyebrow wax or thread, eyebrow tint and eyelash tint), and waxing treatments, and I can honestly say that I’ve never been disappointed. I always come away feeling well and truly pampered! The range of products available from the shop is also fantastic. It’s always good to know I can stock up on Clarins products after an appointment!
Meg has been cutting my hair for the last few months, she does my hair exactly how I want to have it and is lovely.
It’s always a pleasure to visit Frontline Wells. Met with a friendly greeting, the staff offer professional advice and hair services. A refreshment of choice is always on offer too.
Please tell Neil ‘a daemon’ . Part of a literary discussion! Pleased with the hair. Thanks Jenny Baker
I always feel very spoilt once I have had my hair or treatment done. I always look forward to the next visit.
I had both my hair and makeup done at FLS for my wedding in Bath this past September. Everything came out beautiful and the experience was effortless. My trial was almost a year out before the big day as I live in the US so I was rolling the dice a little bit. The manager, Amie worked with me throughout the whole process. Day of preparations went smoothly as both Taya and Hannah worked to make my big day look beautiful. Thank you so much for all of your help!
Hannah was great! Will be back
Popped in for a consultation , always welcoming and relaxing in this salon. Would not hesitate to recommend .
Fantastic experience. Good advice by stylist on cut and colour. Beautiful restyle which was much admired by Family and friends.
Always a pleasant experience. Lauren is always professional & friendly
Lovely people with such a welcoming and warm atmosphere. Would recommend to anyone!
Best haircut and colour in a long time – thank you Alex!
Lucy did a great job giving me a short cut.