Salon Reviews

Bath & Wells Beauty and Hair salons

Beth
14th October 2017
★★★★★

Really enjoyed my visit this morning. Gemma has done a fantastic cut on my unruly hair. I felt that she listened to me and offered good advice which gave me confidence. Both girls in the salon were friendly and cheerful.

Helen
07th October 2017
★★★★★

A friendly, professional team, a welcoming and relaxing environment. I would highly recommend Frontlinestyle.

Penny
03rd October 2017
★★★★★

Very friendly atmosphere, good advice given . Absolutely loved my new hair style just what I wanted.

Christopher
28th September 2017
★★★★★

Susan was warm, professional, skilled and very easy to talk to. She made a complete stranger extremely welcome, she did an excellent job and I’ll certainly hope to have her cut my hair again.

Eve
27th September 2017
★★★★★

Have had Vanessa and Ali on my last two apps both were very good, gave good advice and helped to achieve a good cut which has made my hair easy to look after, also the smart bond they recommended has made such a difference to the condition of my hair.

Helen
16th September 2017
★★★★★

I had a peelable wax appointment – it was quick (thankfully!), professional and friendly. I’ve been several times now, and each time has been a great experience

Myles
16th September 2017
★★★★★

After a very long hard couple of months, I finally found the time to pop along to my favourite spa, I trudged in, carrying the weight of the world. Hannah soon got her wonderful healing hands to work and soothed away the aches and pains. This was followed up with a wonderful, cleansing and relaxing facial, wiping away all the grim and miles travelled….. I floated out of the salon on a cloud of contentment, vowing not to leave it as long next time. A superb experience, thank you.

Delyth
15th September 2017
★★★★★

Lovely salon with friendly, professional staff. Enjoyed my treatment, a Clarins back and shoulder massage and left feeling relaxed and energised! Lauren, my therapist was lovely and I would thoroughly recommend her and the salon – thank you.

Joanne
08th September 2017
★★★★★

Great service as always and a super blow dry from Lucy I came put of the salon feeling 100% happier with my hair!

Ginny
06th September 2017
★★★★★

Excellent service from the minute one arrives at the salon. The staff are polite and very attentive and well trained in how to look after their clients. Very good expertise when creating hairstyles even when dealing with less than manageable hair!

Donna
06th September 2017
★★★★★

I always receive fantastic service and feel that my hair is always the best it can be once I’ve had Cut & Finish.

Renee
26th August 2017
★★★★★

After having an awful experience at another local beauty salon I decided I would try Frontlinestyle to see if they were any better as my second time at having a Brazilian wax. I cannot explain how different the two experiences were. Paula was very professional and friendly and did a fantastic job. I will most definitely be rebooking with her again. Well done Frontline. You have yourselves a gem in Paula!

Therese
26th August 2017
★★★★★

Very pleased to have been treated by a skilled masseuse. It made a world of difference to my tense neck/back. Thank you!

Janet
19th August 2017
★★★★★

Frontlinestyle Wells is always a relaxing and quality experience. Ali has done a brilliant job with my hair as always. I always feel younger (being over 50) after a visit I would always recommend this salon as all the stylists are all professional, friendly and welcoming . Thanks all!

Alex
09th August 2017
★★★★★

I had my hair cut and finished by Ali who was absolutely brilliant. The cut was fantastic and Ali really takes the time and effort to consider what works with your type of hair, what your style likes and dislikes are and how you like to style your hair yourself at home. The salon is great, very friendly staff. Would thoroughly recommend.

Carole
04th August 2017
★★★★★

A 1st class experience – fantastic customer service delivered by caring staff who have amazing knowledge. My appointment was personalised to me & nothing was too much trouble. A real gem of a salon in Bath & I highly recommend it. You are missing out if you don’t go to this salon!!

Jon
01st August 2017
★★★★★

Really excellent from beginning to end. Delightful staff made me very comfortable.

Emma
31st July 2017
★★★★★

Always a great experience and customer service!

Amy
27th July 2017
★★★★★

Lovely staff and friendly professional treatment.

Nadia
22nd July 2017
★★★★★

I had my wedding hair trial here and was concerned about a lack of choice due to my hair being quite short. However, Ellie managed to create a wonderful wild, textured up do that I never thought possible. It looks as though I have far more hair than I actually do, but it’s just my own hair, no additional fake hair at all. I loved it and can’t wait for my fiancé to see it on our wedding day. Ellie was lovely, calming and professional with ideas of different styles that would suit me. I had previously had a disastrous hair trial elsewhere, but this experience at Frontlinestyle was excellent and I cannot fault it. I feel in very safe hands.

Anonymous
12th July 2017
★★★★★

Friendly helpful and kind staff. Bright, stylish salon. Very relaxing and pleasant experience..

Marili
24th June 2017
★★★★★

Very good technician and lovely setting very relaxing

Chris
21st June 2017
★★★★★

Yet another visit providing everything I asked for with a smile, especially in such temperatures. If you visit Frontline, you won’t want to go anywhere else in Bath. Staff, service and products are exceptional.

Kate
10th June 2017
★★★★★

Brilliant friendly, professional and high quality service – I’m extremely impressed. As always, I thoroughly enjoyed my visit to Frontline, and couldn’t be happier with the advice given to me, or the fantastic quality of treatments I received. Many thanks to Paula for my lovely eyebrow wax, and to Gemma for my beautiful haircut and creative foils. My next visit is already booked, and I’m very much looking froward to it.

Rhiannon
10th June 2017
★★★★★

What an amazing service and salon both Bath and Wells so impressive from start to finish. Felt so happy with everything I can’t recommend them enough.

Hollie
06th June 2017
★★★★★

Very very happy!!!! 🙂

Jane
05th June 2017
★★★★★

Friendly and helpful service. Will come again.

Jane
05th June 2017
★★★★★

Friendly and helpful service. Will come again.

Anonymous
03rd June 2017
★★★★★

Harriet is lovely and very good at her job 🙂

Anonymous
01st June 2017
★★★★★

The people at the salon always make me feel comfortable and at ease. I never feel rushed and nothing is too much trouble. Gemma does my hair and in my mind is truly professional with exceptional cutting and colouring skills. Thank you.

Liz
01st June 2017
★★★★★

Fantastic place. Treated like Royalty. Lovely head massage. Such knowledgeable advice. Can’t rate Vanessa highly enough. Thank you. Fantastic way to lift my day…..xx

Tracey
31st May 2017
★★★★★

The staff are consistently polite, helpful and friendly. I always feel fabulous when I walk out, whether it be following a haircut, colour, highlights or just a finish. Thank you to you all.

Anonymous
31st May 2017
★★★★★

Paula was really professional and made my visit very special.

Louise
31st May 2017
★★★★★

Bridie was fantastic and listened to me describe my previous hair and did a brilliant job at creating what I badly described! Brilliantly reminded me of my clipper length for future use. Even suggested ways to make my hair more interesting as I had mentioned I find it boring as it is. So impressed that I have re-booked for 5 weeks time!

Amanda
22nd May 2017
★★★★★

I would recommend to everyone who needs a facial to go to Frontlinestyle in Wells. It was relaxing, friendly and I have learnt a lot about how to look after my skin and how best to apply my make up.

Jill
19th May 2017
★★★★★

Excellent friendly salon, nothing too much trouble. Always listen to what you want and provide excellent results. Simply would not go anywhere else for hair or beauty.

Helen
18th May 2017
★★★★★

I’m a repeat client, and I keep returning because I am always made to feel very welcome and comfortable, and the staff are really good at what they do!

Phillipa
17th May 2017
★★★★★

Thank you so much!

Jennifer
13th May 2017
★★★★★

Absolutely great experience, you feel relaxed from the moment you walk through the door. Everything you’d like a salon to be – my new regular!

Emma
12th May 2017
★★★★★

Always treated like the Queen when I come here – nothing is too much trouble and always greeted as thought they have been excited to see me come in all day. I couldn’t recommend Ellie (my hairdresser) more for her professionalism and friendliness!

Linda
06th May 2017
★★★★★

Everyone is always friendly and Jess is an amazing therapist. I travel down from London as I haven’t managed to find anyone as good outside of Bath.

Elizabeth
04th May 2017
★★★★★

I am fairly new to Frontline. I was recommended the salon by my daughter. I love going there everyone is so friendly & my stylist is fab!!

Natalie
04th May 2017
★★★★★

Having had a very awful haircut from a different salon, I contacted Frontlinestyle with regards to having hair extensions. I had a consultation with Gemma who was friendly and polite. She mentioned that my hair is too short for extensions and that they would look odd and I welcomed her honesty. She was extremely helpful in providing me with other options with how to style my hair along with other products. It was lovely to see how passionate she is and it made the experience a lovely one.

Scottish Suze
27th April 2017
★★★★★

A very good cut + styling. Thank you.

Donna
27th April 2017
★★★★★

Fabulous as always!

Marie
21st April 2017
★★★★★

This is my 6th electrolysis appointment with Harriet working on my upper lip and chin and I’m really pleased with the difference already. Harriet is friendly and professional and I felt relaxed with her from the first visit.

Carole
10th April 2017
★★★★★

Bridie is the perfect hairdresser! She listens carefully to the customers thoughts and ideas and gives a sensitive and realistic response. She respects the customers wishes and I have always left the salon with a great cut and colouring. I am continually being complimented by friends about my hair. I feel this is a real accolade to Bridie as I have fine and wavy hair that many previous hairdressers have despaired over.

Jane
07th April 2017
★★★★★

Will now make a regular massage part of a new regime to relax and recuperate following a fabulous massage at Frontline. Couldn’t quite believe how I literally felt a weight had been lifted off my shoulders! Love having my haircut by Amber. I leave the Salon looking (I think!), years younger!

Diana
04th April 2017
★★★★★

Great treatments from Lauren. All fabulous – will definitely return.

Hettie
04th April 2017
★★★★★

I really like my haircut as they were all very friendly and chatted to me and offered me a snack. They gave me tips on how to look after my hair. I would definitely like to go there again!

Kiera
01st April 2017
★★★★★

Alex does my hair perfectly every time! I wouldn’t trust anyone else with my hair.

Jekaterina
25th March 2017
★★★★★

I have used FrontlineStyle (Bath) in the past and i will return and return again. Everyone is really nice, friendly and professional and the atmosphere is really nice as well. I came in with the friend last time and she was really impressed with the salon as well. On this visit i came in with my mum for an early mothers day treat and we both really enjoyed it. Keep up good work girls and i see you very soon again 🙂

Heather
24th March 2017
★★★★★

Really personal and caring service, thanks so much to Alex for getting my hair exactly as I wanted it! Definitely recommend the salon.

Carole
24th March 2017
★★★★★

Such a 1st class pampering experience every time I visit the salon. Fantastic staff who always go the extra mile for everyone. Highly recommended.

Lorraine
23rd March 2017
★★★★★

Thoroughly enjoyed my visit to your Salon. I can’t rate the facial I received and your Beautician, Paula, highly enough. Made to feel so welcome on arrival, treatment tailored specifically for my needs and left feeling amazing afterwards. Truly an uplifting experience. Looking forward to repeat visits. Thank you again.

Isabel
23rd March 2017
★★★★★

Gemma was very engaging, she took the time to talk through with me what I was looking for, my hair type and made suggestions and offered her own advice during the consultation throughout my visit. I was made to feel welcome, and have rebooked for a colour appointment in a few weeks time.

Anonymous
21st March 2017
★★★★★

The Clarins hot stone and honey massage is wonderful and Harriet carries out the treatment with true professionalism. She is always very pleasant and helpful and a credit to Frontlinestyle.

Janet
18th March 2017
★★★★★

I have never had a bad experience at Wells Frontline Salon. My stylist today was Jemma, she did a fabulous job of colouring my hair and giving me advice. I can’t stop looking at my hair, it looks so lovely. Thanks

Gillian
17th March 2017
★★★★★

My normal stylist was unfortunately away from work through illness. The Salon contacted me in good time to ask if I wished to re-book or keep the appointment with another stylist. I advised that I wished to keep the appointment, knowing from my past experience with this salon that another of their stylists would still provide a really good cut and finish for me. My confidence was well placed. My hair was cut in a slightly different fashion, but I was delighted with the finished result and exited the salon feeling 10 years younger.

Jane
16th March 2017
★★★★★

Always feels like a treat to get a cut and colour with Bridie xx

Nicky
13th March 2017
★★★★★

Thank you Ali for a great haircut!

Catherine
09th March 2017
★★★★★

Fantastic to find Paula working here! No one I’ve had waxes as well as she does:)

Adel
27th February 2017
★★★★★

Thankyou very much Amber for looking after both of us today, and we are both pleased with our new cuts.

Stephen
23rd February 2017
★★★★★

Great at every level. Happy to recommend.

Yvonne
13th February 2017
★★★★★

Service 100 % better than trying to fill this form in. The area where I ad my nails done still looked and felt like a corridor. Wouldn’t be difficult to improve it.

Ali
09th February 2017
★★★★★

Susan – great cut and finish thank you.

Tracey
09th February 2017
★★★★★

Environment, professionalism and friendliness of all staff and quality of service continues to be exceptional. Thank you

Su
02nd February 2017
★★★★★

The colour and cut i had with Amber was great. My 2 yr old received an excellent and patient cut by Gemma.

Ginny
01st February 2017
★★★★★

A very pleasant experience with absolutely brilliant advice, treated very courteously and with a friendly manner. An excellent salon!

Christine
01st February 2017
★★★★★

Using Frontline for many years and have always had excellent service. Staff very friendly and treat you as an individual and make you feel welcome.

Jessica
31st January 2017
★★★★★

It’s always such a treat to come to Frontline Style in Wells! Fantastic colouring, cutting, washing – it’s the business. Thank you very much!

Nicola
28th January 2017
★★★★★

Excellent friendly and professional. Lovely atmosphere and squeezed us in at last minute!

Stacey
28th January 2017
★★★★★

I love going to Frontlinestyle for my haircuts etc Amy and her staff are all amazing 🙂

Leslie
27th January 2017
★★★★★

Friendly, professional member of the staff ensured my appointment was a good experience. Good conversation makes the appointment a better and more relaxed experience. I would recommend!

Anonymous
27th January 2017
★★★★★

As always Harriet was amazing, a wonderfully relaxing facial, good advice for products, I never feel pressured to purchase items and they’re always happy to send you away with samples so you can be sure your getting whats perfect for my skin. Thankyou..

Andrew
26th January 2017
★★★★★

Fran is great, professional but very friendly. Highly recommended.

Holly
12th January 2017
★★★★★

I’ve been going to Frontlinestyle for a while now and I’ve got to say the service is excellent, everyone is so friendly, the genuinely seem like they care and always remember me which is nice.

I haven’t had one bad experience there which I think is hard to find. I always recommend friends, work colleagues, anyone and everyone to go. I always go for a wax and I’m never disappointed.

I’ve booked friends in for massages and they always come out with a smile and seem really relaxed and happy. I never write reviews but I thought I’d make an exception for Frontlinestyle, purely because I keep going back and they deserve the recognition.

Vivienne
09th January 2017
★★★★★

Enjoyed my gel manicure. Have received many compliments. Thanks Paula!

Rande
31st December 2016
★★★★★

Paula was lovely.

Penny
30th December 2016
★★★★★

Very pleased with my hair cut stylist was very helpful and very pleasant and cheerful very satisfied.

Andrea
29th December 2016
★★★★★

A big Thank YOU! to everyone at the salon- left looking and feeling wonderful. Such a treat – wish we lived locally! Would highly recommend.

Julia
23rd December 2016
★★★★★

Perfect nails as always, thanks Harriet!

Anonymous
22nd December 2016
★★★★★

I had a great experience. Ellie cut my hair and offered very good advice. She was a lovely girl with a bubbly personality. The one thing that could improve is that there could be some music playing in the background. While I was waiting it seemed too quiet and I could hear everyone else’s conversations.

Elise
20th December 2016
★★★★★

Really lovely and friendly staff that made me feel very comfortable and pampered! Came out with lovely looking locks!

Anonymous
17th December 2016
★★★★★

Discrete, professional, yet friendly and welcoming. Will be back!

Lizzie
15th December 2016
★★★★★

I think some people would find the cost of your services high. This is, for me a higher cost than I have experienced before outside London. Nevertheless, I have an excellent stylist in Gemma and am prepared to accept the cost.

Anonymous
05th December 2016
★★★★★

My nails look great, thank you!

Linda
30th November 2016
★★★★★

Although my usual stylist was away and the substitute was ill my appointment was accommodated without any fuss. The stylist spent a long time discussing options for my hair and my thoughts about a new style were discussed constructively. I was very pleased with the outcome.

Sophie
25th November 2016
★★★★★

Susan always makes me (and my hair) look and feel amazing!

Karen
19th November 2016
★★★★★

I am waiting to see what it looks like once I have washed it as I can’t see many blonde highlights at the moment but Amber assured me they would show through after washing so we will see

Elaine
17th November 2016
★★★★★

Always made feel welcome and looked after. Would highly recommend.

Lizzie
10th November 2016
★★★★★

I have been visiting Frontline for over six years, always happy with my cut and the service. I have recommended Frontline to a number of friends who are now regular customers.

Nick
10th November 2016
★★★★★

Excellent service from all the staff I have interacted with.

Jane
09th November 2016
★★★★★

Well done Vanessa as always!

Pamela
04th November 2016
★★★★★

Always made welcome by polite and helpful staff. The surroundings are comfortable and tasteful. I would recommend this salon without hesitation.

Chrissie
03rd November 2016
★★★★★

A thoroughly enjoyable visit to Frontline, Wells. Friendly welcome, excellent service and a super cut and finish. Excellent as always thanks Susan.

Anonymous
01st November 2016
★★★★★

Chloe washed my hair and gave me a lovely and very relaxing head massage. All the staff were friendly and welcoming as ever. Amy always does magic with my tricky hair.

Nicky
31st October 2016
★★★★★

Amber was brilliant, friendly and knowledgable.

Eleanor
28th October 2016
★★★★★

Everyone was very friendly and made the experience really enjoyable!

Tracey
27th October 2016
★★★★★

Frontline is a real find. Not only am I totally happy with my hair every time I visit, but the blow dry finish is the best I have ever had. I would feel extremely confident in booking in for a blow dry and finish prior to any special event, in between my regular visits for colour and cut – a first! Thank you.