Reviews
Salon Reviews
Wells Beauty and Hair salons
Always very happy with the quality cut and love the ‘climazone’ gentle dry that brings out my curls.
Very relaxing, professional and accommodating. I was served a lovely pot of tea with biscuits and made to feel very relaxed. The whole experience was enjoyable and the hairdresser, Hope was brilliant.
Wonderfully supportive experience.
I love coming to Frontline Wells. Everyone is so nice. What is also so pleasing is the therapists’ knowledge and expertise of the treatments.
I love coming to Frontline Wells. Everyone is so nice. What is also so pleasing is the therapists’ knowledge and expertise of the treatments.
Wonderful deluxe treatment today. Total relaxation great advice from My beautician I’ll be back next month !
Unexpectedly my usual Hair dresser was unavailable due to illness but the salon went all out to rearrange my appointment Vanessa was wonderful and I can go to the wedding feeling happy and confident. Thank you to Harriet for organising and Vanessa for being so professional and caring.
Today was my first visit to Frontline in Wells. Previously I had been a client at Frontline in Bath .The salon was an attractive place . I was made to feel welcome and the service (Electrolysis ) was equally good , compared to what I had been used to previously. I will be returning on a regular basis and welcome the opportunity to spend some time in Wells .
I was made to feel very welcome and comfortable. I was listened to and received an excellent hairdressing experience.
I always have a good experience at Frontline in Wells. Hope takes endless trouble with my hair and over the last few months has really perfected my style. And we have lovely conversations, too!
I’ve recently moved to the area and found Frontline. The staff are so friendly and the treatments are super, I’ve had a great experience every visit. I would highly recommend.
My first experience of the salon. I found it very friendly and excellent service and advice.
As usual impeccable and professional service
Gemma is always very professional and attentive and listens to any concerns I have about my hair – and always very helpful. I always enjoy my visits to the salon.
Great colour and cut today by Hope.
Kelsey was fantastic as always, she did my nails beautifully and they look wonderful. She always makes them so smooth and even.
Thank you Hope. Wonderful service and I just love how you style my hair. I would thoroughly recommend paying a visit to this establishment. I’m sure you will not be disappointed by the service, staff, environment and price.
Walked in without appointment. Had very bad haircut from a different shop/salon and was very upset. Treated with the utmost respect from staff and given appointment that day. Had consultation with absolutely lovely lady. Very professional, understanding and accommodating lady. Hair sorted out as much as could be but working progress and looks so much better. Highly recommended this salon.
Having visited Frontline Hair Salon for the first time, I was very impressed with all aspects of my experience. I know from having visited the ground floor Clarins counter that the staff are extremely friendly and helpful and found exactly the same in the Hair Salon. Gemma my stylist was delightful and talked me through the Philip Kingsley treatment in a very informative way and then gave me an excellent blow dry. I will be returning!
Absolutely amazing service today. Took so much time and care on my hair, went above and beyond!
I visited the salon today and was greeted in a very warm and professional way. Sophie was the team member who looked after me and made me feel very special and at ease. I had a wonderful hair shampoo and extremely relaxing head massage. Sophie asked me lots of questions regards how I managed my hair and if I had any concerns. I was able to share some photos with Sophie of what I had in mind with the cut I wanted and was given lots of advise. My whole experience today was amazing Sophie made my hair look and feel wonderful. A great asset to your salon. Thank you Sophie
Took my son for removal of unwanted facial hair. I was extremely happy with the way in which he was treated; he felt comfortable, well informed and respected and most importantly, he was over the moon with the result of the treatment. And I’ve just had a colour consultation with Ali. Again, extremely pleased indeed with the sensitivity, care and patience shown, and very grateful for the expert knowledge. Can’t wait to have my hair done!
From the moment I entered Frontline I was treated with so kindly by all the staff who were very attentive to all my needs. I was booked in with Sophie, a trainee under the supervision of Ali, who was confident and gave me a great hair wash and cut. The whole experience was lovely and I left feeling very pleased with the outcome. Thank you.
Harriet treated me with dignity and made me feel better. The appointment was super
Fantastic service very professional. Lovely environment
it is always so peaceful in the salon, and a head massage makes any stress melt away. Tea,coffee etc are offered, and a beautiful cut is guaranteed. Thank you, the service is first rate.
First class as always.
Kelsey is an outstanding nail technician and a pleasant and professional asset to the salon.
A real treat to go to such a lovely salon.
The visit to Frontline is always a pleasure, very professional and great friendly experienced staff.
I am so pleased with the service I receive here. The staff are always so kind and Hope, my stylist, is so attentive. I am delighted with my hair and always enjoy coming along to the salon. Thank you Hope for my beautiful cut. It looks terrific 😊
Excellent service from booking to finish. Had my second ears pierced and would highly recommend.
Fantastic salon with great treatments and all the staff are so friendly and welcoming.
Friendly and professional staff and service Have booked to come again really pleased with Rachel and her experience
Kelsey was super friendly and did a fantastic job. My nails were in a terrible condition and she worked miracles. I will definitely be back again soon.
Friendly staff and good professional service received.
So pleased Gemma is back, she is great with long hair and always does what I ask, my hair looks fantastic! Thanks.
One of the best massages that I have had. Would highly recommend.
Thank you Gemma as always
As always Vanessa gives expert advice and looks after you very well. A pleasure to have my hair done by her.
My stylist, Hope, takes so much trouble and always does my hair exactly as I want it.
Great service. Was quick and easy and relatively painless.
So happy with my treatment and the staff. Would highly recommend
Very relaxing, a pleasure… I always look forward to my appointments. Thank you
Last time I filled this form in I was concerned that I’d had a different hairdressers everytime I’d been due to staff issues, all visits had been successful but it was a bit concerning. Since then I had the pleasure of seeing Gemma every visit & I am extremely happy with this. She always makes my hair look lovely and always offers advice and ideas. I live visiting my hairdresser! The salon is lovely and the whole experience from beginning to end is always very relaxing! Thank you Frontline & Gemma
Rachel was excellent in every way.
Hope is an amazing stylist… very professional, and hugely talented. My hair has been so easy to look after since she has styled my unruly hair!
Fantastic,professional and great value for money. I would like to thank Rachel,Kelsey and Jo for my treatments at Frontline.
Rachel was great, would recommend.
An amazing experience as usual and very professional
Fantastic treatment.
I’m a regular customer and Lauren is fantastic!
A pleasure having Gemma cut my hair for the first time – she is a credit to the high standards you maintain in your salon. Thank you
Fabulous Bath Salon.
The usual great friendly service.
I do not remember name of the lovely lady who was at my service. I guess it was Lauren but all the staff were so kind. I loved the service. Would definitely recommend.
I had a consultation with Amy today at Frontline Style in Bath for a wig fitting and she was wonderful. She had infinite patience and was very professional and knowledgeable. I felt totally at ease from the minute I met her and trusted her completely. I cannot rate the experience highly enough. Other staff who I dealt with briefly in the salon were very friendly too. This will definitely be my “go to salon” when I need a replacement wig.
I was slightly nervous having to find a new hairdressers after moving into this area. However, Hope was very professional and spent a great deal of time asking me questions and getting to know me and what I wanted from this visit. She was brilliant and I’m over the moon with the result of my new style. I’m now looking forward to returning in a few weeks to have my colour done. Thank you so much Hope, I really do appreciate your professionalism and kindness and I will see you soon.
I have been coming to see Amy for years and believe this to be the best hairdressers in Bath. People always compliment me on my hair style and colour which evolves and changes from time to time but is always sleek and smart.
Was given a great service and fabulous advice on treatment for some other issues I have. Thank you
We arrived early for our appointment and was offered seats by the fan and drinks. Amy then took us into a private room where she had carefully selected a selection of wigs from just a telephone conversation, she was very knowledgeable and made us feel very relaxed. I would recommend this salon if your in need of wigs or general hair treatments.
Great for my daughter who’s usually pretty fussy!
Very professional and friendly and well priced.
I never know what to ask for when getting haircut as i dont understand what it all means but the lady who cut my hair (i forgot her name) helped me figure out was best and took really good care of me. Very happy with my hair and she also put a lovely wave in it which ive never been able to get to stay in the past. Very happy!
Delighted to return to being treated by Gemma.
I always enjoy being “treated” and it’s nice the technicians are so professional. Thank you.
Lauren was such a lovely therapist and so professional! It was my first time getting a salon tan and she answered all my questions and made me feel so at ease. The treatment room was clean and the ambience was relaxing, it felt like a proper spa treatment and such a treat to myself, even though I didn’t intend for it to be! The other staff I interacted with were also very kind and smiley. I loved the Clarins tan and I’m so glad I chose it over a simple spray tan as the exfoliation felt wonderful. I woke up the next morning with a gorgeous tan perfectly suited to my natural skin tone and streak-free! £50 is pretty expensive to have someone apply a product you could do yourself but I felt as though I paid for the ease of knowing that a professional was in charge and I didn’t have to worry about it coming out wrong. Can’t wait to go back and I hope I get placed with Lauren again!
As always Alex was efficient, friendly and cut my hair well.
It was my first waxing but, the experience was good. I recommend.
Amie and Alex’s consistently great hairdressing skills are provided in a friendly and cheerful, well located salon. I always leave feeling great
My beautician was really super. I felt comfortable and she gave me great advice about waxing. Thank you!
The consultant, Amie, was excellent and extremely knowledgeable. She immediately made me feel at ease and was able to pinpoint the size and styles that would suit me very quickly. Having never tried on a wig before, I had no idea what to expect. However, the whole experience was extremely reassuring and pleasant. I’m really looking forward to my next appointment, when I will hopefully be able to find a wig which is the correct size for me.
Very relaxing salon, I enjoyed the experience, and Olivia was pleasant and done a good haircut and style.
My enquiries about male and female intimate waxing were dealt with in a professional, friendly and reassuring manner. So much so that I booked on the spot! Before I lost my nerve! Don’t know what I was worried about! Super easy treatment and I will book again.
I’ve just had a fabulous haircut by Gemma, thank you. Gemma showed me pictures to ensure that we were on the same page when describing the style and length I wanted. I will certainly be back!
I wasn’t expecting to feel so pampered! From the hair washing with a little head massage to the full treatment of blow dry and straighten I left feeling like a new woman (which for a new mum to an 8 week old baby is quite something!). Hope was absolutely amazing and went to extra lengths to make it a wonderful experience without cutting any corners- she really gave me all her time and energy. Whole experience was very calm and relaxed and my hair has never looked so good! Can’t wait to come back!
Very friendly staff..so helpful.
Perfect colour and cut, 10 out of 10!
I love getting my hair done here, it always looks and feels amazing once done!
Amie was very knowledgeable and happy to answer questions, I never felt rushed and was very pleased with my purchase.
Really lovely, felt so relaxed whilst having my pedicure. Would recommend to my family and friends will be back in 6 weeks x
I had a massage with Lauren and she was great. Highly recommended and I will be back again soon – thank you!
Ali listened to me and clearly thought carefully about the best way to proceed. My hair feels so much better now!
Looked after extremely professionally by Lucy – always a pleasure to see her.
I have alopecia and this was my first visit to Frontlinestyle with the aim of purchasing a wig. Amy was absolutely brilliant. I have had alopecia many years now and been to a number of different salons – today’s experience was far and away the most professional, caring and helpful. It’s easy to feel vulnerable with alopecia and I’ve had some upsetting experiences in the past (had some good ones too of course), so finding Frontlinestyle and Amy is like gold. They have a good selection of wigs, I was able to try a number of different styles and learn about all the different options available and what the best options for me are. Amy clearly wants her clients to feel like they’ve made the right choice and to feel good about it – which is not always the case. It means a lot that the process was treated as an ongoing conversation rather than a ‘make a purchase and thanks ta-ra’ type arrangement. And it makes so much business sense to treat people well and build relationships that means you’ll keep going back. Prior to my appointment I spoke to Claire at HQ if I’m not mistaken, and she was equally helpful, friendly and thorough in terms of getting the appointment set up and identifying what type of wigs I’d like to try. So thanks and congrats to Amy, Claire and Frontlinestyle
The environment is friendly and warm. The ladies were very nice and made me feel comfortable.
I had an appointment with Hope for a cut and conditioning treatment. I found Hope to be very easy to talk to, she advised with me the whole time. Answered my questions and talked through different options with me. I was very impressed with the GHD hairdryer she used on my hair so much so that I bought one for myself . I will definitely be going back to Hope – I will be having highlights next and can’t wait to see the finished results. I have struggled recently with health and anxiety so my hair was in such a bad state – but Hope made me feel comfortable and was easy to talk to.
Hope is really personable and professional. She puts my daughter at ease and is a great stylist too 😃
I really needed advice on how to style my hair, after the structure changed with hair loss. Vanessa at Frontline in Wells was excellent. Thank you Soo much Vanessa! Really appreciate your time given to me.
Hope was excellent gave me good advice on how to have my hair style. Very pleased with with the result. Excellent service.
Lucy is an absolute star, always gets it exactly right and is such a lovely person!
Lovely visit….plenty of explanation given throughout my Caci facial…..Emma treated me with respect and was very pleasant
Friendly and professional and good with hair! Have been going here for a couple of years and always enjoy my visit.
Great atmosphere, kind and caring. Hope is a brilliant hairdresser and got the result I wanted.
Such a delight to spend time in the salon. Thrilled with my hair & brows as always, & fantastic customer service that’s warm, friendly & attentive.
I haven’t had my hair cut in months, and was nervous to have it cut short. My stylist was amazing, very reassuring and talked me through everything to make me feel at ease, I’ve recommended Frontline to many friends and family. I’d come back here every time to get my hair coloured or cut.
t was “only” a pedicure but it made me feel—great again. Thank you.
Great service.
We are always welcomed into their salon and Alex and Amy are professional, experienced hairdressers who always look after Sarah, Olly and me.
I am quite glad that I tried frontlinestyle as it is recommended by a friend. Everybody is very welcoming, the staff are very hospitable and smiling all the time. It’s a very genuine, warm environment for a foreigner like me. Miss Lauren the staff that accommodated me is very efficient and gave me the appropriate advice for my skin and the facial itself relieved my stress and its a great reward for oneself after a hard day from work. I will definitely recommend this to my fellow nurses.