Salon Reviews

Bath & Wells Beauty and Hair salons

Heather
04th January 2019
★★★★★

Wonderful salon which I have frequented for nearly 30 years ! So relaxing and such polite service. No nasty loud music. just a lovely experience.: Excellent hairdresser today ! Neil. So experienced and professional

Alyson
31st December 2018
★★★★★

I always leave the salon feeling very happy with my hair.

A C C
30th December 2018
★★★★★

Excellent staff who make you feel valued and very welcome. The massage and hair cut & style were amazing.

Louise
28th December 2018
★★★★★

I was fortunate enough to get in before Christmas, my husband and I were in Bath for 2 days from Canada and I wanted my hair done . I had wanted low lights and highlights but unfortunately I didn’t have enough days to do the 48 hr skin test . All that was possible was to do the blonde. I was disappointed that was all that could be done however was completely satisfied with the results. I will be returning in April I hope and I will stay for 3 days . I will book well in advance and make sure I can get the skin test and then have the full colour and highlights done at that time. I will be back.

Joanna
24th December 2018
★★★★★

Fantastic!!

Abi
24th December 2018
★★★★★

Lovely first visit. I feel nicely pampered and learned a bit too!

Carole
24th December 2018
★★★★★

I have been twice now to frontline and both times it has been a thoroughly enjoyable/luxurious experience .

Louise
24th December 2018
★★★★★

Christmas Eve, lovely cut & finish, coffee with festive shortbread biscuit yum 😋 felt pampered and looked after😀🎄

Jane
23rd December 2018
★★★★★

A wonderful Christmassy welcome – thank you for the mulled wine – and the usual excellent care and service. Once again Ali knew exactly what I needed for my Christmas hair do! Happy Christmas to you all.

Anonymous
22nd December 2018
★★★★★

Always very helpful and friendly when getting my daughters haircut. The staff make a little girl feel very special.

Emily
20th December 2018
★★★★★

Lauren’s the best! She actually makes waxing enjoyable. Professinal, pain free (almost) and super speedy!

Eva
20th December 2018
★★★★★

Wonderful service, as always.

Sue
19th December 2018
★★★★★

This is one of the most friendly and happy salons that I have ever used. It is always a pleasure to go there.

Stephen
18th December 2018
★★★★★

Perfect as always.

Lucy
16th December 2018
★★★★★

Lovely staff, lovely atmosphere. I’ve already booked my next appointment!

Julie
15th December 2018
★★★★★

A lovely experience here again today. All the staff are always wonderfully friendly and make everyone feel welcome. A high level of expertise and efficiency also adds to the visit.

Marjorie Ann
15th December 2018
★★★★★

Value for money is a lower score because for many people the high prices are prohibitive. I feel I should be spending less on my hair, but value the high standards and service.

Sue.C.
13th December 2018
★★★★★

I have been visiting the Frontline salon ever since I moved to Bath 9 years ago. My preferred stylist is Alex and he unfailingly treats me with warmth and courtesy, listening to my ideas about my hair and giving excellent advice. He gives the most amazing scalp massage too! Thank you Alex and Frontline for your great service.

Sarah
11th December 2018
★★★★★

I  have found a super hair dresser who is attentive and understands how my hair falls. I have had nothing but compliments on the colouring , which is very subtle and compliments rather than covers my grey, and the cut. Many have told me that my hair has never looked so good. Thanks Amy.

Chellie
08th December 2018
★★★★★

Amazing service. I went in for advice after a disastrous haircut and colour in another salon. After a consultation an appointment was booked an hour later and my colour and cut were completely rectified with outstanding results. The service was calm and I felt throughout that I was being looked after. I do not live in the area but am already planning a long weekend in Bath in the spring so I can get my hair cut again.

Lona Veronica
07th December 2018
★★★★★

Frontline in Wells is the best place in Wells.I love to go there and always feel better when I leave. Thank you frontline. I hope I have filled in the grid correctly!

Janice
07th December 2018
★★★★★

Always great service.

Anonymous
03rd December 2018
★★★★★

I go to Lauren regularly for waxing, she is the best!

Joanne
01st December 2018
★★★★★

Excellent salon with a good range of services. The staff are always friendly & professional. My favourite salon 😊

Sophie
29th November 2018
★★★★★

I was slightly worried changing stylist after 7 years but I’m happy with the outcome. Great colour cut and finish, very happy.

Kat
29th November 2018
★★★★★

Meg is amazing and looked after me! So pleased with my hair. Really professional, understanding,friendly and took time to give me a fabulous haircut! Excellent.

Elizabeth
26th November 2018
★★★★★

It is always a delight to attend the Frontline Salon and I look forward to it.

Andrew
26th November 2018
★★★★★

Really friendly.

Andrew
26th November 2018
★★★★★

Really friendly.

Kath
25th November 2018
★★★★★

Amie has a great insight into what her customers like and what will suit them, considering hair colour, quality, texture and length. Good client care.

Tracey Ruth
23rd November 2018
★★★★★

Always difficult when the person who has been advising, cutting and styling hair for so long leaves the salon. However, I was really pleased with my cut and colour today. A perfect start with Neil – thank you.

Penny
22nd November 2018
★★★★★

Meg was fantastic totally got what I wanted.

Jane
21st November 2018
★★★★★

Friendly, efficient service. Alex is a first class stylist and colourist, I would highly recommend him.

Anonymous
16th November 2018
★★★★★

I have been going to Frontline Style for almost a year now for my lash extensions, which are done by the fabulous Jessica, and recommend them highly. Jessica is highly skilled at what she does and I always leave a 45-minute lash infill appointment feeling relaxed, and with a fresh set of beautiful lashes on. For the value for money and quality, I would not go anywhere else!

Barbara
15th November 2018
★★★★★

Excellent salon and warm, friendly and professional staff. Treatments are always excellent. One small thing it lacks is a loo on the top floor!

Anonymous
15th November 2018
★★★★★

Brilliant experience, lovely salon. Made to feel very comfortable and all staff were great.

Andrea
10th November 2018
★★★★★

Yet again the most amazing haircut by Ali!!!! She has never failed to impress me with her skill, patience and excellent service. I totally trust her expert judgement in what would look good for me and would go as far as saying that I could be blindfolded and I would trust that I would look amazing when the blindfold was taken off. A good hairdresser is every woman’s dream and I’ve found my dream hairdresser!! Not just an amazing hairdresser and beautiful person but also the epitome of professionalism and discreetness. Wow, Wow, Wow in every sense, I cannot wait for my next appointment.

Margaret
09th November 2018
★★★★★

You will see from the scores that I highly rate Frontline. My only reservation is that I have very short hair and this could be reflected in the price . Some salons have a loyalty bonus scheme. EG. One in six cuts free. I think this sort of thing would be popular.

Melody
09th November 2018
★★★★★

Very professional. Good surroundings. Lovely therapists Hannah and Lauren.

Jeanne
07th November 2018
★★★★★

Lovely day out to come to Wells Market and THEN to have the treat of coming to Frontline for a hair appointment. A lovely clean hairdressers with wonderful attentive staff, nothing is too much trouble. A time for relaxation in a lovely ladies world (well mostly!) I love the drinks menu and the magazines provided and of course my wonderful hairdresser.

Lesley
05th November 2018
★★★★★

Nice relaxing experience! Have visited quite a few times and always enjoy coming to be pampered.

Ann
05th November 2018
★★★★★

Changing my hairdresser after over 20 years was managed with the greatest of professionalism. I really appreciated your attention and left feeling very satisfied indeed with the quality of both stylists

Kate
19th October 2018
★★★★★

As always, I left my appointment at Frontline Style in Wells a very satisfied customer. All the staff at Frontline are so friendly and helpful, and the standard of treatments and quality of advice provided are second to none. I regularly have the GELeration manicure, GELeration pedicure, beautiful eye package (which incorporates an eyebrow wax or thread, eyebrow tint and eyelash tint), and waxing treatments, and I can honestly say that I’ve never been disappointed. I always come away feeling well and truly pampered! The range of products available from the shop is also fantastic. It’s always good to know I can stock up on Clarins products after an appointment!

Sue
19th October 2018
★★★★★

Meg has been cutting my hair for the last few months, she does my hair exactly how I want to have it and is lovely.

Anne
12th October 2018
★★★★★

It’s always a pleasure to visit Frontline Wells. Met with a friendly greeting, the staff offer professional advice and hair services. A refreshment of choice is always on offer too.

Jenny
11th October 2018
★★★★★

Please tell Neil ‘a daemon’ . Part of a literary discussion! Pleased with the hair. Thanks Jenny Baker

Lisa
02nd October 2018
★★★★★

I always feel very spoilt once I have had my hair or treatment done. I always look forward to the next visit.

Collette
25th September 2018
★★★★★

I had both my hair and makeup done at FLS for my wedding in Bath this past September. Everything came out beautiful and the experience was effortless. My trial was almost a year out before the big day as I live in the US so I was rolling the dice a little bit. The manager, Amie worked with me throughout the whole process. Day of preparations went smoothly as both Taya and Hannah worked to make my big day look beautiful. Thank you so much for all of your help!

Anonymous
25th September 2018
★★★★★

Hannah was great! Will be back

Joanne
24th September 2018
★★★★★

Popped in for a consultation , always welcoming and relaxing in this salon. Would not hesitate to recommend .

Mary
21st September 2018
★★★★★

Fantastic experience. Good advice by stylist on cut and colour. Beautiful restyle which was much admired by Family and friends.

Annette
15th September 2018
★★★★★

Always a pleasant experience. Lauren is always professional & friendly

Sarah
13th September 2018
★★★★★

Lovely people with such a welcoming and warm atmosphere. Would recommend to anyone!

Julie
11th September 2018
★★★★★

Best haircut and colour in a long time – thank you Alex!

Linda
07th September 2018
★★★★★

Lucy did a great job giving me a short cut.

Madeline
04th September 2018
★★★★★

I have always found the experience a positive one. All the staff are professional, polite and friendly. They listen to your needs and I can trust their judgement

Maggie
02nd September 2018
★★★★★

The Frontline salon in Wells always surpasses all expectations. I have been a customer for over 10 years and the same consistent standard in both the hair and beauty salon has never wavered. The staff are friendly, accommodating and professional both face to face and during phone conversations. Can not recommend them enough. I have scored 9 on recommendation (rather than a 10) as it would depend on the person rather than Frontline!

Linda
31st August 2018
★★★★★

I have been a regular customer for several years and enjoy the personal service which I get from the staff.

Emily
28th August 2018
★★★★★

Lauren is great, always professional and puts me at ease. I actually enjoy getting a wax since coming to Frontline!

William
24th August 2018
★★★★★

I took my 3 year old son for a haircut and was so impressed with how professional and polite everyone was. The environment was lovely and actually very child friendly too, I would definitely come back.

Anonymous
23rd August 2018
★★★★★

I have been seeing Lauren for waxings for about a year now, and could not be happier with the quality of the service. She does an excellent job, I would recommend her to anyone looking for a waxer!

Jackie
20th August 2018
★★★★★

Excellent all round service and treatment. Only problem being unless I stop having my hair coloured, which I need to do every 5/6 weeks , I will be very poor in my dotage !

Nicola
11th August 2018
★★★★★

Every time I go to Frontline in Wells I am struck by the friendliness of the stuff. They are always happy to help, answer queries and do their best to make your visit as enjoyable as possible. The treatment rooms are beautifully decorated and the atmosphere is wonderfully serene. I have only ever seen Tayler, who is fantastic, but I am sure that all of the therapists are equally great. Definitely the best beauty salon I know by far.

Emma
11th August 2018
★★★★★

Always feel like a VIP every time I visit. Feel like one of the family & adore my treatments and ALWAYS recommend to anyone that’s looking for a really personalised experience.

Emma
10th August 2018
★★★★★

Lovely, friendly salon. It feels a real treat coming here as we’re so well looked after.

Helen
04th August 2018
★★★★★

Always have a good experience at Frontline Style – the therapists are all lovely, and I feel confident putting myself in their hands!

Anne
03rd August 2018
★★★★★

I always find the experience of Frontline very good . Lovely , friendly staff makes going there a pleasure

Emma
30th July 2018
★★★★★

Amazing service as always!

Abbie
27th July 2018
★★★★★

I really enjoyed my mini spa day with treatments such as eyebrow threading, leg waxing, mini manicure and a 40 minute neck, shoulder & back massage. My day concluded with getting my ears pierced. My treatments were expertly delivered by Fran and I hope to return again soon for more treatments with her. All of the staff were friendly and made me feel welcome. This salon was recommended to me and now I’m happy to recommend it to others.

Ann
27th July 2018
★★★★★

Ali styled my hair in the Wells saloon, absolutely brilliant. She listened to my spill on how I would like my hair, and I walked out feeling great. I will definitely be returning for further appointments.

Jane
27th July 2018
★★★★★

As usual a lovely experience – I always look forward to my hair appointment at Frontline – I am so well looked after. I always know that Amber will do wonders with my haircut and style. I leave the salon feeling and looking years younger and really appreciate her ideas and contemporary styling.

Clare
17th July 2018
★★★★★

Amy is lovely and very helpful.

Andrea
14th July 2018
★★★★★

I have for years had my hair appointment with Ali, she is amazing & I have never been disappointed with my cut or colour or how beautiful & special I’m made to feel by ALL the staff when I leave. Fabulous haircut, fabulous staff & I cannot highly recommend enough!!

Sue
07th July 2018
★★★★★

Susan was amazing!

Su
05th July 2018
★★★★★

My hair done by Amber was perfect, however it would be nice to have a mix of modern music and old music whilst sitting in the chair due to the mix of clients.

Vanessa Louise
05th July 2018
★★★★★

Gemma was as fabulous as always!

Ellie
28th June 2018
★★★★★

Very friendly and professional service from Lauren. The results were just what I wanted.

Marili
27th June 2018
★★★★★

Excellent beauticians and products.

Jill
22nd June 2018
★★★★★

Excellent service, very professional and friendly.

Saffron
22nd June 2018
★★★★★

I love this salon, the staff are so friendly and do a great job every time; they’re always really attentive and make sure you’re happy with the results. The place has a really nice atmosphere and it’s excellent value for money. 10/10

Chiara
21st June 2018
★★★★★

Great salon and the staff are always lovely and friendly every time I visit. Only tried you guys as my normal salon couldn’t fit me in and now I wouldn’t go anywhere else 🙂 Thank you x

Anonymous
21st June 2018
★★★★★

The service is always excellent. Friendly staff and you are looked after very well. Bit pricey but a decent hair cut is!

Lisa
20th June 2018
★★★★★

Always love coming to Frontline, all of the staff are fantastic.

David
20th June 2018
★★★★★

My experience of Frontline Wells has always been excellent. The lady who cuts my hair is very professional, gives good advice and always leaves me looking my best. She is also very friendly and a joy to deal with. The ladies who I deal with when I arrive and pay at the end of my visit are also always friendly and professional and always remember my name. Always leave frontline Wells happy.

Ruth
16th June 2018
★★★★★

Amber was great- thank you very much!

Stephanie
14th June 2018
★★★★★

Excellent, as always. Friendly, helpful staff and a warm welcome from everyone. A fabulous cut and finish, with plenty of laughter, with the lovely Susan. I love these visits!

Sandra
25th May 2018
★★★★★

Sat down had a consultation with the hairdresser, think his name was Neil! I explained what I wanted, and he suggested things,end result just what I wanted, thank you, Sandra.

Anonymous
18th May 2018
★★★★★

Have tried them all, and this is the best salon in Bath for a wax! Quick and efficient, with lovely service and really nice salon atmosphere. Also love that by referring friends you get £10 off for both of you!

Anonymous
10th May 2018
★★★★★

Love Lauren!

Joanne
10th May 2018
★★★★★

Can’t rate this salon high enough I always feel truly pampered when I come in and all staff are very friendly. Very happy with my haircut- as always!

Alexandra
08th May 2018
★★★★★

I felt very welcome, and I was given very good advice for what would suit me best, everyone was very polite and they were all very smiley. I very much enjoyed my experience.

Jenny
05th May 2018
★★★★★

I wouldn’t go anywhere else. Great atmosphere, feel completely at ease and the staff are great! I’m always one to recommend this place to others, they have made a really great salon with excellent staff.

Angela
05th May 2018
★★★★★

The staff are always courteous and cheerful. The salon is clean and comfortable and I like the fact that hair wash area is away from the styling seats. I have used the salon ever since I moved here nine years ago and would not consider going elsewhere in the area.

Anonymous
04th May 2018
★★★★★

Friendly, courteous and professional. Good advice on a style to suit me.

Lizzie
04th May 2018
★★★★★

I get very good, relevant advice about managing my hair from Gemma… I am very satisfied with my stylist and coming to Frontline is my one extravagence!

Anonymous
02nd May 2018
★★★★★

Lovely salon with amazing service, everyone is so friendly and inviting. Great value for money.

Chelsea
01st May 2018
★★★★★

Amber was amazing! She listened to my requests and gave me every option that suited my needs. Absolute dream of a hair dresser 🙂 All the staff made it feel homely and relaxed. Looking forward to seeing you soon!

Sally
28th April 2018
★★★★★

I had a thoroughly relaxing experience and thank you so much for the gift I was given because my treatment had to be postponed. Thank you so much for your kindness. I will definitely be back.

Emma
26th April 2018
★★★★★

Thank you to the wonderful Ellie. A fabulous cut as always.

Kay
24th April 2018
★★★★★

I always look forward to my visit to Frontlinestyle Wells. The atmosphere is calming and relaxing. Gemma’s attention to detail and professional approach means that I am always happy with the results.