Reviews
Salon Reviews
Bath & Wells Beauty and Hair salons
Very relaxing salon, I enjoyed the experience, and Olivia was pleasant and done a good haircut and style.
I’ve just had a fabulous haircut by Gemma, thank you. Gemma showed me pictures to ensure that we were on the same page when describing the style and length I wanted. I will certainly be back!
I wasn’t expecting to feel so pampered! From the hair washing with a little head massage to the full treatment of blow dry and straighten I left feeling like a new woman (which for a new mum to an 8 week old baby is quite something!). Hope was absolutely amazing and went to extra lengths to make it a wonderful experience without cutting any corners- she really gave me all her time and energy. Whole experience was very calm and relaxed and my hair has never looked so good! Can’t wait to come back!
I love getting my hair done here, it always looks and feels amazing once done!
Perfect colour and cut, 10 out of 10!
Really lovely, felt so relaxed whilst having my pedicure. Would recommend to my family and friends will be back in 6 weeks x
Ali listened to me and clearly thought carefully about the best way to proceed. My hair feels so much better now!
Looked after extremely professionally by Lucy – always a pleasure to see her.
The environment is friendly and warm. The ladies were very nice and made me feel comfortable.
I had an appointment with Hope for a cut and conditioning treatment. I found Hope to be very easy to talk to, she advised with me the whole time. Answered my questions and talked through different options with me. I was very impressed with the GHD hairdryer she used on my hair so much so that I bought one for myself . I will definitely be going back to Hope – I will be having highlights next and can’t wait to see the finished results. I have struggled recently with health and anxiety so my hair was in such a bad state – but Hope made me feel comfortable and was easy to talk to.
Hope is really personable and professional. She puts my daughter at ease and is a great stylist too 😃
I really needed advice on how to style my hair, after the structure changed with hair loss. Vanessa at Frontline in Wells was excellent. Thank you Soo much Vanessa! Really appreciate your time given to me.
Jessica did my Hollywood wax today and was fantastic! She was so thorough and removed every hair, and gave me my most pain free wax I have ever had. I have tried so many wax therapists, but they all leave bits of hair, which is obviously not what you want from a Hollywood wax. I will recommend Jessica to all my friends, she was great!
Hope was excellent gave me good advice on how to have my hair style. Very pleased with with the result. Excellent service.
Lucy is an absolute star, always gets it exactly right and is such a lovely person!
Lovely visit….plenty of explanation given throughout my Caci facial…..Emma treated me with respect and was very pleasant
Friendly and professional and good with hair! Have been going here for a couple of years and always enjoy my visit.
Great atmosphere, kind and caring. Hope is a brilliant hairdresser and got the result I wanted.
Such a delight to spend time in the salon. Thrilled with my hair & brows as always, & fantastic customer service that’s warm, friendly & attentive.
I haven’t had my hair cut in months, and was nervous to have it cut short. My stylist was amazing, very reassuring and talked me through everything to make me feel at ease, I’ve recommended Frontline to many friends and family. I’d come back here every time to get my hair coloured or cut.
t was “only” a pedicure but it made me feel—great again. Thank you.
We are always welcomed into their salon and Alex and Amy are professional, experienced hairdressers who always look after Sarah, Olly and me.
Great service.
I am quite glad that I tried frontlinestyle as it is recommended by a friend. Everybody is very welcoming, the staff are very hospitable and smiling all the time. It’s a very genuine, warm environment for a foreigner like me. Miss Lauren the staff that accommodated me is very efficient and gave me the appropriate advice for my skin and the facial itself relieved my stress and its a great reward for oneself after a hard day from work. I will definitely recommend this to my fellow nurses.
Hot stones massage by Lauren – brilliant, very relaxing, ideal break from a hectic week.
The team at Wells are skilled , professional and very lovely . Thank you I feel and look fabulous!
Right from the beginning, the team was brilliant, Liz was patient with me changing the booking, and was helpful and supportive. Oliva was amazing with my daughter, who had a surprise visit to the salon to have her ears pierced, something she had wanted to do for a long time. Olivia and the team were very supportive and professional and made it a special occasion. It is the perfect place to get your ears pierced, you are in your own room, you are not rushed and have time to choose earrings and feel at ease. Olivia is brilliant very professional, making sure everything is as it needs to be, and very precise about getting the earrings in the right place, she was friendly, experienced, and supported my daughter to feel comfortable. And Amie was also amazing, the manager of the salon, the storm meant we had to delay the appointment, she was attentive and helpful and made it happen. We were recommended the salon for ear piercing by a friend and made the trip from Cornwall and we are really pleased we did. Thank you so much – you should be proud of the standard of sergvice you offer.
Just how I loved the very calm and relaxing environment of the Bath Salon and the very friendly and helpful staff. I had a hell of a journey getting to Bath , what with delays on the car journey to Odd Down park and ride and then delays getting a bus into the city . The weather was awful so I got soaked even with using an umbrella. My stress levels were high but went through the roof when i realized that despite leaving home with an hour and forty five minutes to get there( plenty of time usually ) I was going to be very late. I was seriously thinking of just giving up and going back home. I continued and when I finally got into Bath I rushed like hell to get to the salon. Knackered and stressed beyond belief, as soon as I got into the reception , the aroma , music and just overall relaxing environment of the salon, not to mention the very pleasant smile and welcome of the receptionist instantly started to relax me– oh gosh it was heaven. Then whilst I was having my treatment Emma was awesome — it was soooo good chatting with her, she really made me feel totally relaxed and comfortable. When I left I was totally re charged to deal with whatever hassles lay ahead getting home. Frontlinestyle in Bath is superb and well worth the journey to get there even when its a difficult one at times. So glad I am a customer there. Please thank them all for me – they made the day a huge amount more comfortable for me xxxx
The team at Wells are skilled , professional and very lovely . Thank you I feel and look fabulous !
Lucy is a very friendly and competent hairstylist – always a pleasure to see her.
First class treatment from Emma as always – wouldn’t consider any other salon
Sophie is fantastic at colouring and cutting. She listens but also gives good advise. Friendly and approachable. Prices are reasonable. Friendly salon.
Hope took endless trouble with my hair, and overall it was a very pleasant experience. I am very pleased with the cut.
Bea was amazing, professional and friendly.
Always a pleasure to visit Frontline Style in Bath. Christmas treats with my cup of tea were delicious. Thank you and Merry Christmas to all your lovely staff.
Kelsey has once again made my nails look beautiful. They always last really well too. I wouldn’t go anywhere else. I highly recommend.
Professional staff and good ambience. I always enjoy a visit to the Wells salon. Thank you for the Christmas goodies which was a lovely gesture!
Excellent as usual.
A good experience all round. The stylist gave me plenty of time to talk through my re style. Highly recommended.
Very helpful choosing a wig, very helpful staff.
Absolutely delighted with my hair. My visit today was truly relaxing & thoroughly enjoyable. I highly recommend the salon & my stylist Aimee.
I always enjoy visiting FrontLine in Bath, and as usual my expectations were met. thank you
Excellent cut and colour advice – really pleased with results.
Fantastic as usual.
Exceptional team and services: thank you!
Very friendly, clean and organised salon. I had an excellent hair cut.
Really pleased with my hair today, colour is great and service very professional.
As usual, the experience today was wonderful. Nothing was too much trouble.
Lucy was amazing! Absolutely perfect cut and colour, even though it was my first time with her she got everything spot on. Also really helpful when I asked for advice on shampoos and home treatments and really lovely in general, will definitely recommend!
Friendly staff and good service – thank you.
Lucy styles my hair, she is lovely and gives good advice.
Wonderful experience in all ways.
I came regarding getting a wig because of losing my hair due to chemotherapy, The attention and service were excellent and I got what I wanted.
Very pleasant experience – lovely professional stylist.
Lucy did a great job on my haircut as she listened to what I wanted and then did it, brilliant!
Just a lovely relaxed experience. Wax, well it was a wax…nothing more to add. Manicure delightful. Nails looking lovely. Really couldn’t fault anything Will definitely return
Neil as always makes having a haircut a very pleasurable experience and his skills are outstanding.
The friendly, considerate advice and treatment was first class and very much appreciated.
Lucy got my hair back into shape following lockdown. Thank you very much, looks good.
Frontline saved my day, and Kelsey made an amazing job with a manicure/gel varnish session! I won’t forget that, and definitely will return soon x
Fantastic service from a fantastic salon. The hairdresser was very enthusiastic about talking me through what I should do with my hair, and checked in each time to make sure I was happy with where the stlye was going. I felt very comfortable in my time at the salon and did not feel rushed at all in the process. I don’t live local, but will definitely be coming back just to have my hair cut by the lovely team again.
Ali is an experienced and excellent stylist who knows instinctively how to style my hair. I leave it to her now.
A fantastic experience for my nervous 11 yr old daughter. Very professional, clean and caring. Will certainly be bringing my other daughter when she is ready. Thank you, one very happy girl.
Thank you so much for today. I’m sorry I can’t remember the gentlemans name who cut my hair but he was so kind, helpful and chatty. Will definitely be back
Stopped bothering too much with my hair over the numerous lockdowns. So pleased I went back to Frontline today. Lovely haircut from Sophie. All the staff are so courteous and friendly. Will, again, become my regular Hair Salon!
I’ve visited the salon around 5 times now for electrolysis and every time has been a good experience. My beautician is lovely and friendly, she makes me feel comfortable and at ease. My appointments are always on time, the salon is clean and welcoming. Treatments are reasonably priced. I’d definitely recommend.
I had such a luxurious & pampering experience today. My therapist Lauren & stylist Amie are delightful. I’m so pleased with both my brows & my hair & I left the salon feeling truly relaxed & rejuvenated. The customer service is first class making you feel very special. I highly recommend spending some me-time in this salon.
I so much enjoyed this treat, it’s been so long due to Covid, of course, but I was warmly and safely received and treated. Thank you.
Amazing service as always. Thank you Gemma xx
Ben always gives me a great haircut and has good advice on what to try and how short to go without any pressure. I trust him with my hair completely.
Fab salon, great service and stylist’s. Also have had some very good advice for hair care.
Really appreciate the welcome when I arrive and the advice given and offered. Just right for a pleasant relaxing break!
I really like frontline studios, the staff is friendly and professional and make me feel very comfortable I definitely recommend 🙂 thank you
I am Transgender MtoF and came for a wig fitting . The quality of the service from Amie was superb, she’s wonderful she goes out of her way to make sure I am comfortable and relaxed especially as my visit was the first on my own as my female self ( I was very nervous). She also helped my get set up with IPL treatment which I had been considering before but didn’t really know where to go. I love Frontlinestyle so to be able to go to Bath is excellent for me as I get to go shopping in the city as well 🙂 something I need to do in order just to be out and about as me and no longer be afraid. Just everything about Frontlinestyle is perfection for me and just the right caring environment to be in for me being Transgender . Thankyou so much xxxx
Faye was amazing. An excellent introduction to this lovely place. Having just moved to Wells, it was a treat from my daughter! I shall be booking lots in!!!
I have been a customer of Frontline Wells for a few years now and would thoroughly recommend it. The whole experience is fantastic. The stylists are knowledgeable and always offer advice. I feel at ease and the salon is bright and open plan. Great service from a great team.
From the very first phone call (Amber) to the final appointment with Amie, which ended in me buying a fabulous wig, everyone was pleasant, helpful, and knowledgeable. Delighted with FrontlineStyle – I will be back!
Great professional service. Treated with respect by everyone. Thanks for the haircut Gemma. I thought I didn’t need one. You proved me wrong! Thank you.
Lucy was a great help giving advice on my hair and colourants to me today.
Amber always is so cheery and friendly and always does an amazing job with my hair. The hair wash and massage is so relaxing.
Very friendly & professional. Would highly recommend. Really enjoyable even with covid restrictions.
Peaceful, lovely experience. Haircut is great and the coffee is a bonus! Thankyou.
Lovely massage and lovely practitioner.
it was a delight to return to Frontlinestyle after many months of lockdown. The same care and attention from Vanessa, as well as the professional treatment received was a joy to experience, as always.
Felt a bit nervous as it was first cut since the first lockdown but the team were excellent and it was clear they were fully Covid compliant.
Very professional experience, as usual. First time visiting post-lockdown, and I felt safe and comfortable. Highly recommend.
Brilliant, thankyou so much. Lucy did my hair, she is fantastic, lovely place will always go there for my hair.
I have been a customer/client for over two years now and have always been very pleased with how I have been looked after in an efficient and professional way. Thank you for providing important service.
Alex is an absolute professional. I cannot fault his work. It’s a warm and friendly environment even with masks!
A wonderful, relaxing experience as always. A friendly and professional team and a fabulous haircut. Highly recommended.
I was absolutely delighted with what Lucy managed to do with my hair. She had some good advice and pretty well did exactly what I was hoping for. I would definitely like to return to Frontline (and Lucy) when I next need a hair cut. Thank you.
Thankyou to Neil for a caring professional approach to my hair cut.
Good to feel normal-wonderful experience
A lovely environment and the new decor is fab,very calming.All the staff are so pleasant and accommodating. Would highly recommend this salon.
Every visit to Frontline Wells is a unique experience. The staff are wonderful, Emma is a legend, and the service is excellent. I’m so happy and don’t think I could find a more personal, professional and friendlier team of people to take care of me. It’s always a great pleasure coming to Frontline Wells. See you again soon!
Very efficient and friendly staff.
My first visit since lockdown lifted & it didn’t disappoint. The salon was calm, super-clean & lots of Covid-safe protocols were in place. I felt very safe & really well looked after. The customer service from Lauren, Amie & Olivia was superb. I felt very pampered & came away with great hair & brows.
Always love the experience coming to Frontline Style. You are always made to feel very well looked after and everyone is very professional. I would really recommend if what you are after is wanting to feel as though you are being completely treated. Very happy. Thank you Lauren!
Excellent service as always – felt safe and well looked after. So pleased to get my hair cut thank you Gemma. Thank you for my gift
Lovely welcome and service as always.