Salon Reviews

Wells Beauty and Hair salons

Anonymous
19th April 2023
★★★★★

Wonderfully supportive experience.

Anonymous
19th April 2023
★★★★★

Very relaxing, professional and accommodating. I was served a lovely pot of tea with biscuits and made to feel very relaxed. The whole experience was enjoyable and the hairdresser, Hope was brilliant.

Linda
19th April 2023
★★★★★

Always very happy with the quality cut and love the ‘climazone’ gentle dry that brings out my curls.

Gemma
05th April 2023
★★★★★

I love coming to Frontline Wells. Everyone is so nice. What is also so pleasing is the therapists’ knowledge and expertise of the treatments.

Lynne
05th April 2023
★★★★★

I love coming to Frontline Wells. Everyone is so nice. What is also so pleasing is the therapists’ knowledge and expertise of the treatments.

Jeanne
30th March 2023
★★★★★

Unexpectedly my usual Hair dresser was unavailable due to illness but the salon went all out to rearrange my appointment Vanessa was wonderful and I can go to the wedding feeling happy and confident. Thank you to Harriet for organising and Vanessa for being so professional and caring.

Caroline
30th March 2023
★★★★★

Wonderful deluxe treatment today. Total relaxation great advice from My beautician I’ll be back next month !

Ruth
23rd March 2023
★★★★★

Today was my first visit to Frontline in Wells. Previously I had been a client at Frontline in Bath .The salon was an attractive place . I was made to feel welcome and the service (Electrolysis ) was equally good , compared to what I had been used to previously. I will be returning on a regular basis and welcome the opportunity to spend some time in Wells .

Ruth
16th March 2023
★★★★★

I was made to feel very welcome and comfortable. I was listened to and received an excellent hairdressing experience.

Anonymous
14th March 2023
★★★★★

I always have a good experience at Frontline in Wells. Hope takes endless trouble with my hair and over the last few months has really perfected my style. And we have lovely conversations, too!

Anonymous
14th March 2023
★★★★★

I’ve recently moved to the area and found Frontline. The staff are so friendly and the treatments are super, I’ve had a great experience every visit. I would highly recommend.

Teresa
11th March 2023
★★★★★

My first experience of the salon. I found it very friendly and excellent service and advice.

Beverly
07th March 2023
★★★★★

As usual impeccable and professional service

Suzanne
28th February 2023
★★★★★

Gemma is always very professional and attentive and listens to any concerns I have about my hair – and always very helpful. I always enjoy my visits to the salon.

Anonymous
21st February 2023
★★★★★

Great colour and cut today by Hope.

Hayley
17th February 2023
★★★★★

Kelsey was fantastic as always, she did my nails beautifully and they look wonderful. She always makes them so smooth and even.

Karen
14th February 2023
★★★★★

Thank you Hope. Wonderful service and I just love how you style my hair. I would thoroughly recommend paying a visit to this establishment. I’m sure you will not be disappointed by the service, staff, environment and price.

Joan
29th January 2023
★★★★★

Walked in without appointment. Had very bad haircut from a different shop/salon and was very upset. Treated with the utmost respect from staff and given appointment that day. Had consultation with absolutely lovely lady. Very professional, understanding and accommodating lady. Hair sorted out as much as could be but working progress and looks so much better. Highly recommended this salon.

Kate
20th January 2023
★★★★★

Absolutely amazing service today. Took so much time and care on my hair, went above and beyond!

Judy
20th January 2023
★★★★★

Having visited Frontline Hair Salon for the first time, I was very impressed with all aspects of my experience. I know from having visited the ground floor Clarins counter that the staff are extremely friendly and helpful and found exactly the same in the Hair Salon. Gemma my stylist was delightful and talked me through the Philip Kingsley treatment in a very informative way and then gave me an excellent blow dry. I will be returning!

Sarah
14th January 2023
★★★★★

I visited the salon today and was greeted in a very warm and professional way. Sophie was the team member who looked after me and made me feel very special and at ease. I had a wonderful hair shampoo and extremely relaxing head massage. Sophie asked me lots of questions regards how I managed my hair and if I had any concerns. I was able to share some photos with Sophie of what I had in mind with the cut I wanted and was given lots of advise. My whole experience today was amazing Sophie made my hair look and feel wonderful. A great asset to your salon. Thank you Sophie

Alison
09th January 2023
★★★★★

Took my son for removal of unwanted facial hair. I was extremely happy with the way in which he was treated; he felt comfortable, well informed and respected and most importantly, he was over the moon with the result of the treatment. And I’ve just had a colour consultation with Ali. Again, extremely pleased indeed with the sensitivity, care and patience shown, and very grateful for the expert knowledge. Can’t wait to have my hair done!

Elizabeth
06th January 2023
★★★★★

From the moment I entered Frontline I was treated with so kindly by all the staff who were very attentive to all my needs. I was booked in with Sophie, a trainee under the supervision of Ali, who was confident and gave me a great hair wash and cut. The whole experience was lovely and I left feeling very pleased with the outcome. Thank you.

Deborah
06th January 2023
★★★★★

Harriet treated me with dignity and made me feel better. The appointment was super

Sarah
19th December 2022
★★★★★

Fantastic service very professional. Lovely environment

Anonymous
12th December 2022
★★★★★

it is always so peaceful in the salon, and a head massage makes any stress melt away. Tea,coffee etc are offered, and a beautiful cut is guaranteed. Thank you, the service is first rate.

Michael
28th November 2022
★★★★★

First class as always.

Caroline
26th November 2022
★★★★★

Kelsey is an outstanding nail technician and a pleasant and professional asset to the salon.

Nikki
11th November 2022
★★★★★

A real treat to go to such a lovely salon.

Jill
09th November 2022
★★★★★

The visit to Frontline is always a pleasure, very professional and great friendly experienced staff.

Karen
05th November 2022
★★★★★

I am so pleased with the service I receive here. The staff are always so kind and Hope, my stylist, is so attentive. I am delighted with my hair and always enjoy coming along to the salon. Thank you Hope for my beautiful cut. It looks terrific 😊

Ellie
31st October 2022
★★★★★

Excellent service from booking to finish. Had my second ears pierced and would highly recommend.

Anonymous
29th October 2022
★★★★★

Fantastic salon with great treatments and all the staff are so friendly and welcoming.

Hayley
28th October 2022
★★★★★

Kelsey was super friendly and did a fantastic job. My nails were in a terrible condition and she worked miracles. I will definitely be back again soon.

Helen
28th October 2022
★★★★★

Friendly and professional staff and service Have booked to come again really pleased with Rachel and her experience

Suzi
27th October 2022
★★★★★

So pleased Gemma is back, she is great with long hair and always does what I ask, my hair looks fantastic! Thanks.

Anonymous
27th October 2022
★★★★★

Friendly staff and good professional service received.

Anonymous
27th October 2022
★★★★★

One of the best massages that I have had. Would highly recommend.

Karen
14th October 2022
★★★★★

Thank you Gemma as always

Anonymous
13th October 2022
★★★★★

As always Vanessa gives expert advice and looks after you very well. A pleasure to have my hair done by her.

Anonymous
06th October 2022
★★★★★

My stylist, Hope, takes so much trouble and always does my hair exactly as I want it.

Ashley
29th September 2022
★★★★★

Great service. Was quick and easy and relatively painless.

Sarah
28th September 2022
★★★★★

So happy with my treatment and the staff. Would highly recommend

Vicki
13th September 2022
★★★★★

Very relaxing, a pleasure… I always look forward to my appointments. Thank you

Julie
07th September 2022
★★★★★

Last time I filled this form in I was concerned that I’d had a different hairdressers everytime I’d been due to staff issues, all visits had been successful but it was a bit concerning. Since then I had the pleasure of seeing Gemma every visit & I am extremely happy with this. She always makes my hair look lovely and always offers advice and ideas. I live visiting my hairdresser! The salon is lovely and the whole experience from beginning to end is always very relaxing! Thank you Frontline & Gemma

Anonymous
03rd September 2022
★★★★★

Rachel was excellent in every way.

Val
02nd September 2022
★★★★★

Hope is an amazing stylist… very professional, and hugely talented. My hair has been so easy to look after since she has styled my unruly hair!

Sarah
31st August 2022
★★★★★

Fantastic,professional and great value for money. I would like to thank Rachel,Kelsey and Jo for my treatments at Frontline.

Tim
30th August 2022
★★★★★

Rachel was great, would recommend.

Beverley
26th August 2022
★★★★★

An amazing experience as usual and very professional

Juno
20th August 2022
★★★★★

Fantastic treatment.

Sarah
19th August 2022
★★★★★

I’m a regular customer and Lauren is fantastic!

Stephen
17th August 2022
★★★★★

A pleasure having Gemma cut my hair for the first time – she is a credit to the high standards you maintain in your salon. Thank you

Fiona
16th August 2022
★★★★★

Fabulous Bath Salon.

Marilyn
12th August 2022
★★★★★

The usual great friendly service.

shweta
11th August 2022
★★★★★

I do not remember name of the lovely lady who was at my service. I guess it was Lauren but all the staff were so kind. I loved the service. Would definitely recommend.

Elaine
10th August 2022
★★★★★

I had a consultation with Amy today at Frontline Style in Bath for a wig fitting and she was wonderful. She had infinite patience and was very professional and knowledgeable. I felt totally at ease from the minute I met her and trusted her completely. I cannot rate the experience highly enough. Other staff who I dealt with briefly in the salon were very friendly too. This will definitely be my “go to salon” when I need a replacement wig.

Karen
05th August 2022
★★★★★

I was slightly nervous having to find a new hairdressers after moving into this area. However, Hope was very professional and spent a great deal of time asking me questions and getting to know me and what I wanted from this visit. She was brilliant and I’m over the moon with the result of my new style. I’m now looking forward to returning in a few weeks to have my colour done. Thank you so much Hope, I really do appreciate your professionalism and kindness and I will see you soon.

Sarah
02nd August 2022
★★★★★

I have been coming to see Amy for years and believe this to be the best hairdressers in Bath. People always compliment me on my hair style and colour which evolves and changes from time to time but is always sleek and smart.

Kathleen
22nd July 2022
★★★★★

Was given a great service and fabulous advice on treatment for some other issues I have. Thank you

Christine
20th July 2022
★★★★★

We arrived early for our appointment and was offered seats by the fan and drinks. Amy then took us into a private room where she had carefully selected a selection of wigs from just a telephone conversation, she was very knowledgeable and made us feel very relaxed. I would recommend this salon if your in need of wigs or general hair treatments.

Anonymous
16th July 2022
★★★★★

Great for my daughter who’s usually pretty fussy!

Charlene
15th July 2022
★★★★★

Very professional and friendly and well priced.

Anonymous
14th July 2022
★★★★★

I never know what to ask for when getting haircut as i dont understand what it all means but the lady who cut my hair (i forgot her name) helped me figure out was best and took really good care of me. Very happy with my hair and she also put a lovely wave in it which ive never been able to get to stay in the past. Very happy!

Linda
13th July 2022
★★★★★

Delighted to return to being treated by Gemma.

Annette
06th July 2022
★★★★★

I always enjoy being “treated” and it’s nice the technicians are so professional. Thank you.

Laura
02nd July 2022
★★★★★

Lauren was such a lovely therapist and so professional! It was my first time getting a salon tan and she answered all my questions and made me feel so at ease. The treatment room was clean and the ambience was relaxing, it felt like a proper spa treatment and such a treat to myself, even though I didn’t intend for it to be! The other staff I interacted with were also very kind and smiley. I loved the Clarins tan and I’m so glad I chose it over a simple spray tan as the exfoliation felt wonderful. I woke up the next morning with a gorgeous tan perfectly suited to my natural skin tone and streak-free! £50 is pretty expensive to have someone apply a product you could do yourself but I felt as though I paid for the ease of knowing that a professional was in charge and I didn’t have to worry about it coming out wrong. Can’t wait to go back and I hope I get placed with Lauren again!

Ann
01st July 2022
★★★★★

As always Alex was efficient, friendly and cut my hair well.

Sweki
25th June 2022
★★★★★

It was my first waxing but, the experience was good. I recommend.

Anonymous
24th June 2022
★★★★★

My beautician was really super. I felt comfortable and she gave me great advice about waxing. Thank you!

Jenny
24th June 2022
★★★★★

Amie and Alex’s consistently great hairdressing skills are provided in a friendly and cheerful, well located salon. I always leave feeling great

Jenny
20th June 2022
★★★★★

The consultant, Amie, was excellent and extremely knowledgeable. She immediately made me feel at ease and was able to pinpoint the size and styles that would suit me very quickly. Having never tried on a wig before, I had no idea what to expect. However, the whole experience was extremely reassuring and pleasant. I’m really looking forward to my next appointment, when I will hopefully be able to find a wig which is the correct size for me.

Nicky
17th June 2022
★★★★★

Very relaxing salon, I enjoyed the experience, and Olivia was pleasant and done a good haircut and style.

Anonymous
16th June 2022
★★★★★

My enquiries about male and female intimate waxing were dealt with in a professional, friendly and reassuring manner. So much so that I booked on the spot! Before I lost my nerve! Don’t know what I was worried about! Super easy treatment and I will book again.

Denise
14th June 2022
★★★★★

I’ve just had a fabulous haircut by Gemma, thank you. Gemma showed me pictures to ensure that we were on the same page when describing the style and length I wanted. I will certainly be back!

Ophelia-Rose
11th June 2022
★★★★★

I wasn’t expecting to feel so pampered! From the hair washing with a little head massage to the full treatment of blow dry and straighten I left feeling like a new woman (which for a new mum to an 8 week old baby is quite something!). Hope was absolutely amazing and went to extra lengths to make it a wonderful experience without cutting any corners- she really gave me all her time and energy. Whole experience was very calm and relaxed and my hair has never looked so good! Can’t wait to come back!

Kathy
08th June 2022
★★★★★

Very friendly staff..so helpful.

Elizabeth
30th May 2022
★★★★★

I love getting my hair done here, it always looks and feels amazing once done!

Kate
30th May 2022
★★★★★

Perfect colour and cut, 10 out of 10!

Valerie
25th May 2022
★★★★★

Amie was very knowledgeable and happy to answer questions, I never felt rushed and was very pleased with my purchase.

Anonymous
20th May 2022
★★★★★

I had a massage with Lauren and she was great. Highly recommended and I will be back again soon – thank you!

Donna Marie
20th May 2022
★★★★★

Really lovely, felt so relaxed whilst having my pedicure. Would recommend to my family and friends will be back in 6 weeks x

Cervinia
20th May 2022
★★★★★

Ali listened to me and clearly thought carefully about the best way to proceed. My hair feels so much better now!

Suzanne
10th May 2022
★★★★★

Looked after extremely professionally by Lucy – always a pleasure to see her.

Anonymous
23rd April 2022
★★★★★

I have alopecia and this was my first visit to Frontlinestyle with the aim of purchasing a wig. Amy was absolutely brilliant. I have had alopecia many years now and been to a number of different salons – today’s experience was far and away the most professional, caring and helpful. It’s easy to feel vulnerable with alopecia and I’ve had some upsetting experiences in the past (had some good ones too of course), so finding Frontlinestyle and Amy is like gold. They have a good selection of wigs, I was able to try a number of different styles and learn about all the different options available and what the best options for me are. Amy clearly wants her clients to feel like they’ve made the right choice and to feel good about it – which is not always the case. It means a lot that the process was treated as an ongoing conversation rather than a ‘make a purchase and thanks ta-ra’ type arrangement. And it makes so much business sense to treat people well and build relationships that means you’ll keep going back. Prior to my appointment I spoke to Claire at HQ if I’m not mistaken, and she was equally helpful, friendly and thorough in terms of getting the appointment set up and identifying what type of wigs I’d like to try. So thanks and congrats to Amy, Claire and Frontlinestyle

Anonymous
09th April 2022
★★★★★

The environment is friendly and warm. The ladies were very nice and made me feel comfortable.

Michaela
08th April 2022
★★★★★

I had an appointment with Hope for a cut and conditioning treatment. I found Hope to be very easy to talk to, she advised with me the whole time. Answered my questions and talked through different options with me. I was very impressed with the GHD hairdryer she used on my hair so much so that I bought one for myself . I will definitely be going back to Hope – I will be having highlights next and can’t wait to see the finished results. I have struggled recently with health and anxiety so my hair was in such a bad state – but Hope made me feel comfortable and was easy to talk to.

Jemima
07th April 2022
★★★★★

Hope is really personable and professional. She puts my daughter at ease and is a great stylist too 😃

Carol
06th April 2022
★★★★★

I really needed advice on how to style my hair, after the structure changed with hair loss. Vanessa at Frontline in Wells was excellent. Thank you Soo much Vanessa! Really appreciate your time given to me.

Mo
24th March 2022
★★★★★

Hope was excellent gave me good advice on how to have my hair style. Very pleased with with the result. Excellent service.

Poppy
22nd March 2022
★★★★★

Lovely visit….plenty of explanation given throughout my Caci facial…..Emma treated me with respect and was very pleasant

Ellie
22nd March 2022
★★★★★

Lucy is an absolute star, always gets it exactly right and is such a lovely person!

Janet
21st March 2022
★★★★★

Friendly and professional and good with hair! Have been going here for a couple of years and always enjoy my visit.

Phoebe
18th March 2022
★★★★★

Great atmosphere, kind and caring. Hope is a brilliant hairdresser and got the result I wanted.

Carole
18th March 2022
★★★★★

Such a delight to spend time in the salon. Thrilled with my hair & brows as always, & fantastic customer service that’s warm, friendly & attentive.

Kathryn
17th March 2022
★★★★★

I haven’t had my hair cut in months, and was nervous to have it cut short. My stylist was amazing, very reassuring and talked me through everything to make me feel at ease, I’ve recommended Frontline to many friends and family. I’d come back here every time to get my hair coloured or cut.

Annette
16th March 2022
★★★★★

t was “only” a pedicure but it made me feel—great again. Thank you.

Chris H
10th March 2022
★★★★★

We are always welcomed into their salon and Alex and Amy are professional, experienced hairdressers who always look after Sarah, Olly and me.

Anonymous
10th March 2022
★★★★★

Great service.

Jennifer
09th March 2022
★★★★★

I am quite glad that I tried frontlinestyle as it is recommended by a friend. Everybody is very welcoming, the staff are very hospitable and smiling all the time. It’s a very genuine, warm environment for a foreigner like me. Miss Lauren the staff that accommodated me is very efficient and gave me the appropriate advice for my skin and the facial itself relieved my stress and its a great reward for oneself after a hard day from work. I will definitely recommend this to my fellow nurses.